Job Description

PROPERTY MANAGER

ABOUT THE CARROLL COMPANIES

For over 30 years, The Carroll Companies have been committed to achieving business success by providing innovative, cost-effective real estate developments and services.

Headquartered in Greensboro, NC, The Carroll Companies features a collection of enterprises specializing in diverse aspects of land development construction, ownership, management, and publication. As The Carroll Companies continue to evolve nationally and internationally, we are best known for our luxury multifamily developments, visionary mixed-use lifestyle centers, and superior storage solutions.

WHY WORK FOR RE Carroll Management?

• Sole owner-owned and operated for over 20 years.
• Thriving culture that promotes safety first for all of our employees.
• Paid training & certifications offered, as appropriate.
• Comprehensive medical, dental and vision benefits in addition to 401K, 401K match, Short Term Disability, Long Term Disability & Life Insurance for eligible employees.
• Medical Advocacy Program available to all employees.
• Paid time off & Paid Holidays.
• Employee Discount Program.
• Referral Bonus Program.

JOB SUMMARY

Administers and maintains all phases of community operations under the direction of the Regional Manager. Specific areas of responsibility include personnel functions, leasing, community maintenance, monitoring market conditions, budget control, advertising, and resident relations. Responsible for following and instituting all Ari Apartment Management Company policies and procedures.

Responsibilities

• Leadership & Team Development:
• Hire, train, motivate, and guide your team, fostering a positive and collaborative atmosphere.
• Conduct staff meetings, address concerns, and provide ongoing coaching and support.
• Develop and implement resident retention and renewal programs.
• Oversee social events and recreational activities, building a strong sense of community.
• Represent ARI Apartment Management professionally and uphold our commitment to excellence.
• Operational Excellence:
• Manage maintenance activities, ensuring prompt and efficient service for residents.
• Monitor budget, prepare reports, and make recommendations for cost optimization.
• Inspect common areas, model units, and vacant apartments, maintaining high standards.
• Assist staff as needed and ensure all tasks are completed on time and to a high quality.
• Understands and complies with state landlord-tenant law and Fair Housing laws and standards
• Leasing & Marketing:
• Contribute to marketing efforts, crafting effective ads and promotions.
• Analyze market trends and competitor activity to stay ahead of the curve.
• Oversee and mentor leasing associates, optimizing closing ratios and maximizing occupancy.
• Review and approve resident applications, upholding Fair Housing regulations.
• Financial Management:
• Oversee rent collection and ensure timely payment of all invoices.
• Manage the community budget, identifying opportunities for increased income and cost savings.
• Recommend capital improvements and repairs, considering costs and market conditions.
• Review tenant renewals and propose budget adjustments based on market data.
• Engagement & Outreach:
• Connect with the local business community and build positive relationships with residents.
• Attend training seminars and ensure your team is equipped with the latest knowledge.
• Transport prospective residents and run errands as needed.
• Be a trusted resource and advocate for your community.

Qualifications:

• High school diploma or equivalent required (college degree preferred).
• Minimum 2 years of experience in residential or commercial property management, preferably with supervisory responsibility.
• Excellent communication, organizational, and leadership skills.
• Strong sales and multi-family leasing experience a plus.
• Proficient in computer applications, email software, and word processing.
• Valid driver's license and good driving record required.

The Carroll Companies is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity is a source of strength and innovation, and we are dedicated to providing equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage applicants from all backgrounds to apply and join us in our mission to create a workplace that reflects the diversity of the world we serve. Together, we strive to build a culture that celebrates uniqueness, embraces differences, and ensures that every employee feels empowered to bring their authentic selves to work. Your talent is what matters most, and we are excited to welcome individuals from all walks of life to contribute their skills and perspectives to our dynamic team.

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