Job Description

Job Summary:

The Bay is seeking a highly capable and experienced Property Manager to oversee the daily operations of a 189-unit luxury residential building. This role is responsible for ensuring all building systems operate efficiently, maintenance teams perform to high standards, and the overall property remains clean, safe, and well-maintained. The ideal candidate is hands-on, detail-oriented, and skilled in managing work orders, vendors, and staff using AppFolio or similar platforms.

Key Responsibilities:

• Oversee all aspects of building operations, including maintenance, janitorial, security, and front desk functions
• Direct and manage maintenance staff and porter teams, ensuring accountability, efficiency, and professionalism
• Prioritize, assign, and track work orders and preventive maintenance schedules via AppFolio
• Conduct routine building inspections to ensure all areas are clean, safe, and in compliance with local codes
• Monitor the physical condition of the property and initiate capital improvements as needed
• Respond to resident inquiries, concerns, and service requests promptly and professionally
• Ensure common areas, elevators, refuse rooms, and mechanical systems are operating efficiently and maintained to standard
• Coordinate with vendors and contractors for repairs, inspections, and large-scale projects
• Manage key control systems, access credentials, and building security measures
• Maintain accurate records for building operations, service requests, vendor performance, and compliance
• Support leasing efforts and unit turnovers in collaboration with leasing agents or ownership
• Enforce building rules and regulations diplomatically, with a focus on resident satisfaction and community standards
• Monitor budgets, approve invoices, and support ownership with reporting and cost control initiatives

Qualifications:

• 3–5 years of experience in residential property management, preferably in NYC
• Demonstrated experience supervising building operations, maintenance teams, and janitorial staff
• Proficiency with AppFolio (required) or similar property management systems
• Strong understanding of work order management, preventive maintenance, and building systems
• Knowledge of NYC housing codes, HPD/DOB regulations, and fair housing laws
• Excellent communication, organizational, and leadership skills
• Ability to work independently, manage multiple priorities, and remain calm in urgent situations
• High school diploma or GED required; Bachelor's degree preferred
• Bilingual a plus (Spanish, Russian, Mandarin)

Preferred Traits:

• Hands-on, proactive management style with strong attention to detail
• Commitment to maintaining building cleanliness, operational efficiency, and resident satisfaction
• Comfortable navigating building emergencies and coordinating vendor responses
• High standards for service, cleanliness, and professionalism throughout all building areas

Job Tags

Similar Jobs