Job Description

Job Title: Quality Systems Management Associate

This is onsite in the Norcross, GA area. Hours are 8-5 Monday-Friday

If you don't meet all the requirements but have Quality Assurance experience and have worked in the food industry please apply.

RESPONSIBILITIES

QA SYSTEM, SUPPLIER/COPACKER & COMPLIANCE

• Ensure the database and all customer’s portal web bases are maintained and updated regularly. Collect data entry information and enter in customer’s portal.

• Assist on updating and deploying corporate policies and/or documents to facilitate raw material suppliers and contract manufacturers to ensure that process inputs meet requirements.

• Assist in the development of QA policies and procedures in QMS document control module, ensure that they are properly communicated and deployed to designated plants, departments, raw material suppliers and/or contract manufacturers to ensure process input meets requirements.

• Identify and update critical-to-quality attribute measurement updates in database as defined in quality assurance programs, specifications, processing manuals and other quality and/or food safety documents.

• Ensuring that QA KPI’s (Key Performance Indicators) are logged in the database. Review data to ensure that critical-to-quality attributes meets requirements and create trends and reports based on data mining.

• Support and collaborate with special studies in cooperation with the Quality Assurance and Marketing Department.

• Ensure the Traceability Corporate Program is tested regularly at each facility and that all recall information is updated on a regular basis.

• Assist with corrective action completion and record-keeping for out-of-compliance conditions at corporate and all subsidiaries.

• Assist on GFSI and Gluten-Free Plants Audits, audit preparation and ensure the facilitation of required audit materials.

• Ensure that the QA shared database are organized, updated, and maintained regularly in a complete and organized manner.

• Facilitate and train team members on the creation and update of fundamental operational documents such as forms and procedures.

• Administer bi-annual FDA registrations for all facilities.

• Maintain customer (retail and food service) documentation requirement up to date and complete.

• Maintain, administer, and update the Raw Materials and Finished Product Specifications Central Database.

• Maintain and update Document Control Module Systems and facilitate new module migration process.

NEW PRODUCTS AND EXISTING PRODUCT CHANGE REQUIREMENTS

• Supply updated specifications concerning product development to the Marketing Department.

• Responsible for new item spec creation in specification module and proper communication to designated plants and departments to ensure process inputs meet requirements.

• Collect, organize, and maintain finished product attributes data for Atlanta QA Department and Corporate.

TRAINING OF QA STAFF

• Train QA and QC staff or assignees to meet the needs of the QA department database and/or on new devices as well as other required trainings.

Assist on other tasks as required by QA Corporate Coordinator, VP of Sales, VP Operations and/or the Director of QA.

REQUIREMENTS

• Must have excellent verbal and written communication skills that reflect professionalism and high work ethic, especially when interacting with customers and co-packers.

• Bachelor’s degree required

• Bilingual (English and Spanish) preferred

• Must be proficient in Microsoft Word, Excel, and Access

• Must understand basic applied and theoretical statistics.

• Must be able to lift 40 pounds

• Must have a friendly, cooperative, and professional attitude

• Must have good people skills

• Must be organized

• Must be able to implement programs and perform tasks needed to keep the QA program up to date.

"This is not a remote or hybrid position."

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