Receptionist Job at Calculated Hire, Columbus, OH

dGV5M3NNUm50MHBYMVhEM2pEYW9CK251NkE9PQ==
  • Calculated Hire
  • Columbus, OH

Job Description

Scheduler - Service Representative

Hybrid – Columbus, OH (Training onsite)

Responsibilities:

  • Speak with patients to assess their needs through actively listening to their concerns and questions and making appropriate recommendations and clarifications.
  • Coordinate outpatient appointments across multiple specialties including routine visits, urgent and emergency issues and associated testing.
  • Work with callers to resolve complex problems by gaining understanding of large-scale operational processes.
  • Become a subject matter expert, understanding the nuanced processes of determining appropriate appointment needs and provider preferences.
  • Utilize software systems to facilitate patient interactions.
  • Provide outstanding customer service to callers through listening, empathy and understanding the needs of each individual patient.
  • Help promote a culture of positivity and teamwork across your team.

Qualifications:

  • High school diploma or equivalent required
  • Two years of customer service experience over the phone or in person
  • Passion for providing excellent customer service
  • High level of interpersonal skills with ability to handle sensitive, confidential situations and built trust with patients calling in.
  • High proficiency with technology and using multiple computer-based systems with ability to learn new programs.

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.

  • Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Tags

Permanent employment, Contract work, Local area, Immediate start,

Similar Jobs

Priefert Logistics

Class A CDL- Truck Owner Operator Job Job at Priefert Logistics

Class A CDL- Truck Owner Operator JobHauling Steel products. Hauling Farm & Ranch Equipment Products.Pay: 75% Gross. Up to 80% for multi truck leaseFlatbed Training Available75% of gross revenue with annual increases up to 80%Fuel surcharges, tarp fees, and... 

The Provato Group

Senior Software Engineer Job at The Provato Group

 ...deployment and delivery of products. Experience working within regulated industries. Experience working with Angular and a Microsoft technology stack. Experience with SQL Server 2019 or newer. A knowledgeable individual with appropriate industry experience,... 

Pyramid Consulting, Inc

Registered Nurse (RN)- Progressive Care Unit (PCU) Job at Pyramid Consulting, Inc

 ...Immediate need for a talented Registered Nurse (RN)- Progressive Care Unit (PCU). This is a Fulltime opportunity with long-term...  ...and rapidly changing conditions. Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other... 

Snaphunt

Video Editor Job at Snaphunt

The Role: As a Clerical Assistant, you will play a vital role in supporting the administrative functions of the organization. You will be responsible for various clerical tasks that ensure the smooth operation of the office. Manage and organize files and documents...

Midwest Refuah Health Center

Pediatric Dentist Job at Midwest Refuah Health Center

 ...Job Title: Pediatric Dentist Location: 6374 N Lincoln Ave, Chicago, IL 60659 Job Type: Full-Time Reports To: Clinical Director...  .... Rooted in a mission to provide accessible and affordable care, this role offers the opportunity to deliver comprehensive dental...