Receptionist Job at Calculated Hire, Columbus, OH

dGV5M3NNUm50MHBYMVhEM2pEYW9CK251NkE9PQ==
  • Calculated Hire
  • Columbus, OH

Job Description

Scheduler - Service Representative

Hybrid – Columbus, OH (Training onsite)

Responsibilities:

  • Speak with patients to assess their needs through actively listening to their concerns and questions and making appropriate recommendations and clarifications.
  • Coordinate outpatient appointments across multiple specialties including routine visits, urgent and emergency issues and associated testing.
  • Work with callers to resolve complex problems by gaining understanding of large-scale operational processes.
  • Become a subject matter expert, understanding the nuanced processes of determining appropriate appointment needs and provider preferences.
  • Utilize software systems to facilitate patient interactions.
  • Provide outstanding customer service to callers through listening, empathy and understanding the needs of each individual patient.
  • Help promote a culture of positivity and teamwork across your team.

Qualifications:

  • High school diploma or equivalent required
  • Two years of customer service experience over the phone or in person
  • Passion for providing excellent customer service
  • High level of interpersonal skills with ability to handle sensitive, confidential situations and built trust with patients calling in.
  • High proficiency with technology and using multiple computer-based systems with ability to learn new programs.

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.

  • Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Tags

Permanent employment, Contract work, Local area, Immediate start,

Similar Jobs

Syntagma Group

Director, Global Trade Compliance Job at Syntagma Group

 ...Director, Global Trade Compliance Irvine, CA Job Description We are seeking a Director of International Trade Compliance to join our team. In this role, you will be responsible for leading and overseeing the organization's global import and export compliance programs... 

Integration International Inc.

Trade Compliance Analyst Job at Integration International Inc.

Job Title: Metals Compliance & Trade Operations Analyst Duration: 06 Months of contract position (Extension possible based on business needs) Location: Franklin TN Pay Rate: $43/hr $52/hr on W2 Job Mode: (Hybrid 2 days/week on-site) Role Overview: ...

Great Northern Cabinetry

Customer Service Representative Job at Great Northern Cabinetry

 ...pricing issues, etc. Always be cheerful, helpful and follow up on all customer needs and inquiries. Transcribe information from...  ...order sheets, double check pricing, obtain totals, discounts, freight charges, etc. Prepare invoices and distribute to the customer... 

Kennedy Richter Construction, LLC

Compliance Specialist Job at Kennedy Richter Construction, LLC

KRC Compliance Specialist Full-Time We are seeking a highly organized, detail-oriented Compliance Specialist to support our construction operations and protect the company from risk. This role serves as a key liaison between insurance agents, subcontractors, field...

Renovation Brands

Customer Service Representative Job at Renovation Brands

 ...Customer Service Representative Reggio Registers @ Renovation Brands About This Position: As a Customer Service Representative at Reggio Registers, you will play a vital role in ensuring our customers receive outstanding service and...