Receptionist Job at Calculated Hire, Columbus, OH

dGV5M3NNUm50MHBYMVhEM2pEYW9CK251NkE9PQ==
  • Calculated Hire
  • Columbus, OH

Job Description

Scheduler - Service Representative

Hybrid – Columbus, OH (Training onsite)

Responsibilities:

  • Speak with patients to assess their needs through actively listening to their concerns and questions and making appropriate recommendations and clarifications.
  • Coordinate outpatient appointments across multiple specialties including routine visits, urgent and emergency issues and associated testing.
  • Work with callers to resolve complex problems by gaining understanding of large-scale operational processes.
  • Become a subject matter expert, understanding the nuanced processes of determining appropriate appointment needs and provider preferences.
  • Utilize software systems to facilitate patient interactions.
  • Provide outstanding customer service to callers through listening, empathy and understanding the needs of each individual patient.
  • Help promote a culture of positivity and teamwork across your team.

Qualifications:

  • High school diploma or equivalent required
  • Two years of customer service experience over the phone or in person
  • Passion for providing excellent customer service
  • High level of interpersonal skills with ability to handle sensitive, confidential situations and built trust with patients calling in.
  • High proficiency with technology and using multiple computer-based systems with ability to learn new programs.

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.

  • Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Tags

Permanent employment, Contract work, Local area, Immediate start,

Similar Jobs

LHH

Administrative Assistant Job at LHH

 ...Job Title: Administrative Assistant Location: Warren, NJ Type of Employment: Temporary to Permanent In Office/Hybrid/Remote: In office Hourly: $21/hr Job Summary: LHH is partnering with an environmental services organization to hire a temp to permanent... 

Aaron's Inc

Delivery Driver Job at Aaron's Inc

Delivery Driver The salary range for this role is $15.25 to $16.00 per hour.* Delivery Drivers Keep Aarons Moving This isnt some tedious desk job. On our team, youll be inside, outside, driving, installing, showing customers how to use merchandise...

Pride Health

Medical Laboratory Scientist Job at Pride Health

 ...Range: $24 $34/hour (based on experience) Benefits: Health insurance, paid time off (PTO) Position Summary The Medical Laboratory Scientist (MLS) is responsible for performing a wide range of laboratory tests to assist in the diagnosis, treatment, and... 

DILLSBURG AREA SOCCER CLUB

Travel Soccer Coach Job at DILLSBURG AREA SOCCER CLUB

 ...development, providing mentorship, and collaborating with team managers and other coaches. The coach will facilitate effective communication...  ...excellent Coaching abilities. Knowledge of youth sports development and safety practices is highly desirable. Ability... 

Le Meridien - Oakbrook

Bartender - Part Time Job at Le Meridien - Oakbrook

 ...WHO YOU ARE: The Bartender is responsible for taking orders, preparing, and serving alcoholic, non-alcoholic and food to guests, courteously and efficiently according to hotel standards. They must maintain stock, supplies, and cleanliness of the bar and equipment. They...