Receptionist Job at Calculated Hire, Columbus, OH

dGV5M3NNUm50MHBYMVhEM2pEYW9CK251NkE9PQ==
  • Calculated Hire
  • Columbus, OH

Job Description

Scheduler - Service Representative

Hybrid – Columbus, OH (Training onsite)

Responsibilities:

  • Speak with patients to assess their needs through actively listening to their concerns and questions and making appropriate recommendations and clarifications.
  • Coordinate outpatient appointments across multiple specialties including routine visits, urgent and emergency issues and associated testing.
  • Work with callers to resolve complex problems by gaining understanding of large-scale operational processes.
  • Become a subject matter expert, understanding the nuanced processes of determining appropriate appointment needs and provider preferences.
  • Utilize software systems to facilitate patient interactions.
  • Provide outstanding customer service to callers through listening, empathy and understanding the needs of each individual patient.
  • Help promote a culture of positivity and teamwork across your team.

Qualifications:

  • High school diploma or equivalent required
  • Two years of customer service experience over the phone or in person
  • Passion for providing excellent customer service
  • High level of interpersonal skills with ability to handle sensitive, confidential situations and built trust with patients calling in.
  • High proficiency with technology and using multiple computer-based systems with ability to learn new programs.

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.

  • Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Tags

Permanent employment, Contract work, Local area, Immediate start,

Similar Jobs

Onward Search Education

School Nurse [80820] Job at Onward Search Education

 ...find top jobs with the nation's top schools. Were partnering with a school district in Essex County, MA to hire a dedicated School Nurse (RN or LPN). This role is a full-time assignment starting ASAP and involves supporting K-8 students in the school setting. The School... 

AMI Expeditionary Healthcare

Medical Assistant Job at AMI Expeditionary Healthcare

 ...experienced and professional leadership team. AMI has medical, public health, operational, and logistical expertise throughout the company...  ...enhance patient experience and update health data Perform data entry for population health metrics and health promotion Assist... 

Insight Global

Administrative Assistant Job at Insight Global

Administrative Assistant (3Month Contract) Compensation: $17$18/hr Location: 2415 South 11th St, Suite B, Kalamazoo, MI 49009 Schedule: Full-time, Onsite Equipment: Mac-based office Overview We are seeking a Administrative Assistant to support...

HirePower

Patient Care Specialist Job at HirePower

 ...are looking for individuals to join our clients team as Patient Care Specialist in the Labor & Delivery department. You will be working under direct supervision of a licensed Nurse or other professional medical staff in a health care setting. The right person will be comfortable... 

Sky Land and Ocean Travel

Remote Entry-Level Hotel Coordinator Job at Sky Land and Ocean Travel

 ...customer-focused Entry-Level Hotel Coordinator to assist with booking accommodations and managing hotel arrangements for clients. This remote position is ideal for individuals who enjoy planning, have strong communication skills, and are passionate about hospitality and...