Job Description

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Recruitment Coordinator at Upward Health is responsible for sourcing, screening, and supporting candidates throughout the hiring process for Care Specialist and Outreach roles. This includes identifying and engaging potential candidates through job boards, social media, and referrals, as well as conducting initial phone screenings to assess their qualifications, availability, and interest. The coordinator ensures accurate and organized candidate records in the applicant tracking system (ATS) and coordinates interviews with recruiters and hiring managers, confirming details with candidates and resolving any scheduling conflicts. Serving as the primary point of contact, the Recruitment Coordinator provides timely updates and ensures a positive, seamless candidate experience. This role is essential for supporting high-volume hiring efforts and is ideal for someone who thrives in a fast-paced environment, has strong organizational skills, and is passionate about helping candidates find meaningful roles in healthcare.

Skills Required:

• 1+ years of experience in high-volume recruiting coordination, scheduling, or HR support, preferably in a field-based healthcare setting.
• Strong organizational and multitasking skills, with the ability to manage multiple candidate pipelines.
• Experience using applicant tracking systems (ATS) and recruitment tools.
• Excellent communication and interpersonal skills, with a focus on candidate engagement.
• Proficiency in Microsoft Office (Outlook, Excel, Teams) and familiarity with recruitment platforms (Indeed, LinkedIn, etc.).

Key Behaviors:

Efficiency:

• Demonstrates the ability to manage time effectively, prioritize tasks, and meet deadlines.

Detail-Oriented:

• Ensures that candidate records, scheduling, and communication are accurate and timely.

Proactive:

• Takes initiative to resolve issues quickly, and ensures all stakeholders are informed of progress.

Collaborative:

• Works well with hiring managers, recruiters, and candidates to ensure a smooth process.

Customer-Focused:

• Maintains a positive candidate experience through clear communication and support.

Competencies:

Organizational Skills:

• Capable of managing multiple recruitment pipelines and prioritizing tasks efficiently.

Problem-Solving:

• Identifies issues early and finds solutions to obstacles such as scheduling conflicts.

Communication:

• Strong written and verbal communication skills for clear and professional interactions with candidates and hiring teams.

Technology Proficiency:

• Comfortable using applicant tracking systems (ATS) and recruitment tools.

Adaptability:

• Able to handle shifting priorities in a fast-paced, high-volume recruitment environment.

Bonus & Incentives :

• Hiring Bonus: $25 per successfully hired and retained candidate (minimum 90 days of employment).
• Retention Bonus: Additional $500 per quarter for achieving high candidate retention rates (90%).
• Professional Development: Access to training programs and career growth opportunities within Upward Health.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

Compensation details: 18-20 Hourly Wage

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