Job Description

Recruiter and Caregiver Liaison

Reports to: Franchise Owner Status: Full-Time,

FLSA Status: Non-Exempt

Position Summary:

As a Recruiter and Caregiver Liaison for Bradenton Homecare Services, dba Hallmark Homecare, you will be responsible for recruiting and screening independent caregivers to join the Hallmark Homecare caregiver registry. You will work closely with clients to understand their care needs and match them with qualified caregivers. Your role will include sourcing, interviewing, and ensuring that caregivers meet all necessary qualifications to provide top-quality care for aging adults.

Key Responsibilities:

· Actively recruit independent caregivers through various channels, including online job boards, local events, community organizations, and social media.

· Develop job postings and caregiver position descriptions that clearly define qualifications and responsibilities of the client’s ideal caregiver.

· Screen prospective caregivers to determine if their experience, skills, and commitment to quality care match with clients’ needs.

· Conduct background checks, verify references, and ensure caregivers meet all required certifications or training as required by state regulations and the clients’ needs.

· Serve as a liaison between the caregiver and the client to ensure clear communication, address any concerns, and facilitate a smooth working relationship.

· Maintain a database of caregivers with detailed records of qualifications, availability, and client satisfaction.

· Match caregivers with clients based on skill sets, availability, and client preferences.

· Regularly communicate with the caregiver to confirm their continued interest in remaining on the registry.

· Maintain schedule for caregivers and clients through our scheduling platform.

· Ensure all organizational activities are conducted in compliance with applicable state and federal regulations, meeting industry standards and upholding company policies for legal and ethical operations.

Qualifications:

· High school diploma or equivalent.

· Proven experience in recruiting, human resources, or a related field (experience in the home care or healthcare industry is a plus).

· Familiarity with recruiting platforms such as Indeed, Care.com, Craigslist, and social media tools.

Skills & Competencies:

· Strong organizational skills with the ability to manage and prioritize multiple recruiting processes and daily, weekly, monthly, quarterly, and yearly tasks.

· Must demonstrate excellent oral and written communication skills and the ability to listen effectively.

· Excellent interpersonal skills with the ability to assess candidates' strengths and match them to the right client needs.

· Ability to establish good working relationships with the franchise owner, co-workers, caregivers, and the community.

· Must demonstrate sound judgment, good decision-making skills, and discretion, particularly when handling sensitive client and caregiver information.

· Proficiency in Microsoft Office and experience using recruitment or scheduling software.

· Ability to effectively connect with individuals from diverse social and economic backgrounds.

· Ability to work autonomously.

· Strong attention to detail.

· Successful completion of a background check.

· Must present a professional appearance and demeanor.

· Must be patient and congenial.

· Must have the availability to work evenings or weekends as required.

· Must have a valid driver’s license.

Work Environment & Physical Demands:

· Reasonable accommodations may be provided to assist individuals with disabilities in performing these duties.

· Frequent use of a computer for extended periods and communicate via phone and computer to fulfill the essential functions of the job.

· Adequate strength, agility, and mobility are necessary to fulfill the essential functions of the job.

· Regular, scheduled attendance is expected and may include evening or weekend work, depending on the needs of the position.

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