Job Description

An Amazing Career Opportunity for a Registration Analyst!!

Location: Salt Lake City, Utah

Job ID: 38270

Responsible for ensuring that applications for identification certificates are received securely, adequately verified and properly processed; that orders are correctly filled, and customers receive exceptional service.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and

Identity and Access Management Solutions (IAMS):

HID Global IAM products protect more than 85 million user identities.

HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged access environments and drives the need to expand implementations with our industry-leading digital certificates and PKIaaS solution to manage them at scale.

Are you ready to make a difference? Join us and help shape the future of security.

As our Registration Analyst, you’ll support HID’s success by:

• Utilizing web-based system to review incoming certificate applications for completeness.
• Performing Identification & Authentication according to specific levels as required by IdenTrust customers.
• Contacting customers directly to resolve application related discrepancies.
• Processing incoming mail to match up with pending applications; specialized request forms, notarized forms, disputes and other documentation.
• Reviewing notarized documentation for completeness and contact appropriate agencies to determine validity of professional licenses.
• Recording incoming certificate applications and agreements, including preparation of customer files (original and working), exceptions, revocations, disputes, etc.
• Meeting productivity targets set by management.
• Participating in annual goal setting and performance reviews.

Your Experience and Background include:

• High School diploma or GED.
• Minimum 1-3 years’ combined customer service and/or administrative office experience.
• Excellent communication skills and proven record of providing excellent customer service.
• Ability to securely handle customer data.
• Ability to read and interpret technical journals, specifications, international technical standards.
• Capability to work flexible hours based on business need.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com

We make it easier for people to get where they want to go!

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

#LI-HIDGlobal

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