Remote Customer Support Agent - China Job at Expatrio Global Services GmbH, Remote

c2U2enZNRmdza1pUMTNYeGd6bWdET3pz
  • Expatrio Global Services GmbH
  • Remote

Job Description

Expatrio is an ambitious Berlin-based start-up in the field of Fintech and Edtech and currently has a vacancy for the position as
Customer Support Agent – Chinese market (Remote)
Our goal is to make the way to and in Germany as easy as possible for international students. If you want to support us in this goal, then you are exactly right with us!
  • You will be the first point of contact for our international customers for inquiries regarding our product by supporting our customer support team via e-mail and phone
  • You will make sure that our customers get excellent customer service
  • Your main tasks will include the verification of documents
  • You will have your own responsibilities and also support our customer support agents with ad-hoc tasks
  • You will work together with our service partners to support our customers
  • You have some experience in customer support
  • You are available in full-time 
  • You have strong communication skills and a customer first mindset
  • You are proficient in English and Mandarin
  • If you have experience in the banking or health insurance industry, you can easily understand our product, but if you don’t, we are happy to teach you everything you need to know
  • PLUS: Ideally, you already have some experience with helpdesk software (such as Zendesk or similar tools)
  • International, diverse, and intrinsically motivated team
  • Autonomous and progressive work environment with low hierarchies and fast decision-making 
  • Flexible working hours
  • Most importantly: The chance to solve an actual problem

Jobicy JobID: 135545

Job Tags

Remote job, Full time, Flexible hours,

Similar Jobs

Primark

People & Culture HR Administrator Job at Primark

Hi, were Primark. Were all about fun, fashion, and a fabulous career. Were fast-paced, with our stores receiving hundreds of new products every week. We have amazing fashion at amazing prices, all of the time. We set the fashion trends. Were committed to providing ...

Velvet Caviar

Social Video Producer for TikTok Live Job at Velvet Caviar

 ...and brand innovation? Velvet Caviar is a New York-based company, looking for a creative Livestream Video Producer to take ownership of our livestream strategy, production, moderation, and performanceprimarily on TikTok Live, with potential expansion to YouTube and Instagram... 

Upward On

Sales Assistant Job at Upward On

The Role: Senior Assistant, Mortgage Overview This is an opportunity for a sharp, dynamic, and highly organized Senior Mortgage Assistant to work alongside a successful residential mortgage broker. The role is based in New York City , with hybrid or remote flexibility...

Russell Tobin

Assembler Job at Russell Tobin

 ...Russell Tobin's client a semiconductor manufacturing company is hiring a Manufacturing Technician/Assembler in Tualatin, OR. Job Title: Manufacturing Technician/Assembler (Cleanroom / Equipment Assembly) Location: Tualatin, OR. Duration: 12 to 24 Months, with... 

Town + Country Resources

Part-Time Personal Assistant Job at Town + Country Resources

 ...Part-Time Junior Personal Assistant Job #10877 Location : Goleta and Atherton, California. The clients will consider candidates based out of either location and regular travel is required. Schedule : The Personal Assistant will work 30 to 40 hours weekly, typically...