Remote Live Chat Agent Job at Metrix IT Solutions INC, San Antonio, TX

dGVLMXZjSmtzMDlkMW5md2l6R2lCdVhwNFE9PQ==
  • Metrix IT Solutions INC
  • San Antonio, TX

Job Description

Job Description:

Job Responsibilities:

  • Provide live chat support to customers in a professional and efficient manner
  • Respond to customer inquiries, troubleshoot issues, and provide product information
  • Maintain a high level of customer satisfaction by resolving customer concerns promptly
  • Collaborate with internal teams to ensure timely resolution of customer issues
  • Follow company policies and procedures while interacting with customers

Essential Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-centric approach with a desire to help others
  • Proficient in using chat support tools and systems

Desired Experience:

  • Minimum of 1 year experience in a customer service or live chat support role
  • Experience in a remote work environment is a plus

Salary & Benefits:

  • Minimum Salary: $40,000
  • Maximum Salary: $135,000
  • Currency: USD
  • Full-time position with 100% Satisfaction Guarantee
  • Opportunity to work with a company focused on integrity, innovation, and client satisfaction

Job Tags

Full time, Remote work,

Similar Jobs

PTR Global

Data Center Critical Facilities Technician Job at PTR Global

 ...Months contract The resource will also be required to travel around 4-5 trips in 12 months. May be some travel to Mexico and data centers inside the USA: Quarterly travel or twice a year. The ideal candidate needed to support Data Center Managers to ensure all facility... 

Breeden Law Office

Senior Associate Attorney - Family Law Job at Breeden Law Office

 ...professionalism in a collaborative setting focused on securing favorable outcomes for clients Hybrid work schedules and locations, including remote work possibilities Compensation: $150,000 yearly plus bonus structure Responsibilities: Provide compassionate legal... 

Sentynl Therapeutics, Inc.

Medical Science Liaison Job at Sentynl Therapeutics, Inc.

 ...latest acquisitions, Sentynl is searching for a Medical Science Liaison (MSL). SUMMARY: The hybrid Medical Science Liaison (MSL...  ...(HCPs) and other stakeholders to determine research and clinical interests, obtain external insights on existing or emerging science... 

Hearing Healthcare Recruiters, LLC

Audiologist or Hearing Instrument Specialist Job at Hearing Healthcare Recruiters, LLC

 ...well-established, award-winning private audiology practice in the Northeast suburbs of Dallas is seeking a full-time Diagnostic Audiologist to join their growing team. This is a floating role across multiple offices (Paris, Greenville, Sulphur Springs, and Mt. Pleasant... 

Adelphi Staffing

Emergency Medicine Physician Job at Adelphi Staffing

 ...Job Quick Facts: Specialty: Emergency Medicine Job Type: Locum Tenens Facility Location: Muncie, IN Service Setting: Inpatient...  ...Volume: 23 Admissions:17% IP Admits, 11% Obs Admits Physicians in Practice: 6-9 (2-3 per shift/schedule) Mid-levels in...