Introduction: Our client is implementing a cutting-edge contact center solution utilizing Salesforce Omnichannel for Case Routing, seamlessly integrated with AWS Connect for efficient case call routing. We are seeking a highly skilled professional to join our team and drive this innovative project to success.
Job Description:
Responsibilities:
Skills:
Customer Service Representative. Schedule: Training Hours: 8:30 AM 5:00 PM EST Regular Hours: 10:00 AM 6:30 PM EST Hybrid: Work from home on Monday & Friday | In-office TuesdayThursday About the Role We are looking for a Customer Service / ...
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