Job Description

Selling Assistant, CHANEL

About Bergdorf Goodman:

Bergdorf Goodman, a New York landmark since 1901, is the epitome of style, service, and modern luxury. With a rich history of showcasing both leading and emerging designers, our iconic 5th Avenue store is a premier destination for discerning customers worldwide.

Position Details:

As part of our CHANEL team, you will collaborate closely with one of our top Personal Shoppers to prepare and execute personalized selling appointments for our clientele. You will support daily operations and help create unforgettable experiences, all while upholding our legacy of exceptional service and style. This role offers a unique opportunity to grow within luxury retail and immerse yourself in the world of high-end fashion .

In This Role, Your Responsibilities Will Include:

• Assisting the Personal Shopper in preparing and executing personalized selling appointments
• Organizing appointment scheduling and managing client interactions
• Maintaining and updating client information to foster lasting relationships
• Processing transactions at POS with accuracy and efficiency
• Handling post-appointment follow-up, including order tracking, alterations, and thank you notes
• Supporting digital selling and enhancing social media presence
• Helping organize exclusive gifting initiatives and experiences for Top Clients
• Ensuring all unsold merchandise is returned to stock
• Maintaining the cleanliness of fitting rooms, coordinating with housekeeping and maintenance as needed
• Demonstrating a keen eye for fashion and strong organizational skills
• Staying current with POS systems and client management tools

What We Are Looking For:

• A strong interest in fashion and a desire to learn and grow in luxury retail
• The ability to thrive in a fast-paced environment while maintaining excellent service standards
• A solution-oriented mindset with the ability to adapt and resolve challenges quickly
• Previous experience in retail or fashion is preferred, along with familiarity with Microsoft Suite (Outlook, Excel, Teams, etc.)
• The ability to work a flexible retail schedule, including evenings, weekends, and holidays

Benefits:

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Medical, Dental, and Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

Equal Employment Commitment:

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.

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