Job Description

Are you ready to embark on a thrilling journey with one of the most exciting OC tech startups around? Look no further than Tenant Inc., where we are revolutionizing the self-storage industry with our cutting-edge cloud-based software platform.

We're not your average company; we're a dynamic and fast-growing team that is hitting triple-digit growth year over year. But guess what? We're just getting started, and we want you to be a part of this incredible ride!

At Tenant Inc., we live and breathe nine core principles that set us apart:

🔮 Embrace a Solution Mindset: Challenges are our playground, and we tackle them head-on with innovative solutions.

🗣️ Communicate, Communicate, Communicate: We're all about open channels and collaboration, ensuring everyone's voice is heard.

🤝 Be Accountable to All: From our internal team to our beloved customers, accountability is the key to building trust.

🧩 Adaptability is Our Middle Name: In this fast-paced world, we embrace change and stay flexible to stay ahead.

💖 Customers are Our North Star: We put our amazing customers at the heart of everything we do, ensuring they have the best experience.

🏠 A Family of Tenants: We're not just colleagues; we're a close-knit family, and we welcome you with open arms!

🏆 Results-Driven Dream Team: We celebrate success and go the extra mile to achieve our goals together.

⚖️ Work Hard, Play Hard: We believe in work/life alignment, so you can excel both personally and professionally.

📚 Always Growing, Forever Learning: With us, the learning never stops, and personal growth is always a priority.

Our headquarters in sunny Newport Beach, California, is where the magic happens, but we also have an exciting development center in the tech hub of Bangalore, India. So, no matter where you're from, you'll find your second home with Tenant Inc.

If you're passionate, ambitious, and hungry for adventure, come join our extraordinary team. We promise you a fun-filled ride, challenges that will elevate your skills, and opportunities to make a real impact on an industry that's evolving before our eyes.

Don't wait for the future; build it with us at Tenant Inc. Apply now and be part of something extraordinary!

Ready to join the revolution? Let's make history together!

Check us out at:

Product Manager - Tenant Online Rental Platform

Role Overview

Tenant is seeking a senior-level Product Manager to be a key member of our highly talented and fast-paced team and manage the rental marketplace and ecommerce product. Tenant’s industry leading B2C website product (Mariposa) provides online rental engine to self-storage operators so tenants can find them online, reserve, rent, pay their bills, and get customer service. You will continuously raise the bar on Mariposa, creating features and infrastructure that continually raise SEO, PPC, and checkout conversion performance for our storage operator customers. Additionally you will deliver features that automate acquisition, move-in processes, and customer service processes and give operators unparalleled data and analytics so they can grow their topline. You will own all aspects of the product features and platform, including requirements discovery, roadmap prioritization, full product lifecycle development. You are ultimately responsible for the continued success of the products and program. The ideal candidate brings deep experience in retail website platforms and a proven track record of implementing and utilizing robust analytics infrastructure to drive continuous product improvement. This is an in-office role located in Newport Beach, CA.

What you’ll do:

• Own and drive the strategic roadmap for our online rental and ecommerce product, balancing customer needs, business objectives, and technical feasibility
• Implement features and infrastructure to continually improve SEO, PPC performance, and checkout conversion performance
• Continually drive down the steps and friction that operators have to perform to acquire and convert tenants from the website
• Build out comprehensive analytics infrastructure and KPI dashboards to measure and demonstrate product performance
• Design and implement A/B testing programs to continuously improve conversion rates and SEO performance
• Create data-driven frameworks to measure and communicate ROI to customers through clear, actionable performance metrics
• Partner with engineering team and design teams to deliver high-impact features and improvements
• Conduct customer research and gather feedback to inform product decisions and prioritization
• Develop and maintain product specifications, user stories, and acceptance criteria
• Monitor competitive landscape and industry trends to ensure product leadership

What you’ll need:

• 5+ years of Product Management experience , with at least 3 years dedicated to B2C eCommerce, B2B2C eCommerce, or SaaS eCommerce platforms.
• Proven success in building and scaling data-driven website products , with a focus on quantitative analytics and customer-centric design.
• Experience implementing analytics infrastructure (e.g., Google Analytics) and establishing performance measurement frameworks to drive continuous improvement.
• Deep knowledge of SEO principles, web conversion optimization , and familiarity with tools such as SEMrush, Moz, or Ahrefs.
• Experience implementing and maintaining ADA compliance experiences
• Working knowledge of PPC (Google Ads, social media ads) and SEO-focused content marketing strategies that can directly impact eCommerce site performance.
• Hands-on experience with A/B testing platforms (e.g., Optimizely, Google Optimize) to test and enhance product performance and site functionality.
• Excellent analytical and problem-solving skills , with a strong track record of data-driven decision-making.
• Solid technical aptitude and collaborative skills to work effectively with engineering teams on technical requirements, implementation, and troubleshooting.
• Outstanding communication and presentation skills , able to clearly convey insights, roadmaps, and product updates to both technical and non-technical stakeholders.
• In-depth understanding of web performance optimization , including Core Web Vitals, load speed optimization, and cross-device performance improvements
• Experience optimizing multi-step checkout processes and digital payment integrations (e.g., digital wallets, BNPL options) could be useful for improving conversion rates.
• Experience in mapping the customer journey and working closely with UX/UI designers to identify friction points, especially around acquisition and onboarding flows.
• Practical experience in Agile methodologies (e.g., Scrum or Kanban) and Lean Product Development to ensure iterative delivery and continuous feedback loops

What we want you to show us:

• Demonstrated track record of diving deep and mastering complex product spaces
• Demonstrated track record of turning complex requirements into simple iterative value roadmaps
• Demonstrated ability to own a product space and drive progress and decisions bring stakeholders along for the ride
• Demonstrated history of taking ownership. Seeing what needs to be done and doing it or communicating so gaps don’t get missed.
• Strong written and verbal communication skills
• Strong stakeholder management skills, bringing stakeholders along through transparent communication and collaboration.
• The ability to transform complex requirements into clear, iterative roadmaps, prioritizing based on user impact and business goals.

Nice-to-Have Qualifications

• Employment at Shopify, Wix, Amazon, Wordpress, Toast, ServiceTitan, Amadeus, or similar
• Background in B2B2C eCommerce
• Knowledge and experience with self-storage industry

Background in B2B2C eCommerce

Knowledge and experience with self-storage industry

Benefits and Culture:

Experience Tenant Inc. with these incredible perks:

• Equity Participation: You'll have the opportunity to join our startup's equity program, enabling you to share in the company's growth and success.
• Unlimited PTO: Take the time you need to recharge and explore without limits.
• Medical Benefits: We've got your health covered! We foot 90% of your medical premium. Just handle 10% of the premium and 50% for dependents.
• Dental Benefits: Flash that winning smile, knowing we've got your dental coverage entirely covered.
• Vision Benefits: Clear vision, clear path. Enjoy 100% covered vision insurance.
• Life Insurance: Peace of mind comes standard. You're insured for $25,000, courtesy of Tenant Inc.
• 401K Plan: Secure your future with our comprehensive 401K plan.
• Tech Freedom: Your choice, your tool. PC or Mac: Your call!

Apply now and be a part of our SaaS revolution!

Tenant Inc is an equal-opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.

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