This is a level three technical support role where you’ll be helping customers and partners with pre- and post-sales engineering with their integrated rugged mobile devices. You are the principle technical expert responsible for smooth deployments, positive outcomes and successful applications for our customers in North America.
Responsibilities
- Collaborate with the sales team to support partners and end-users with in-depth knowledge of EMC products and the B2B Android ecosystem.
- Provides onsite and remote application solution development and troubleshooting.
- Builds advanced applications knowledge based on the company’s existing and new products and solutions.
- Works with sales engineering teams to build custom solutions, improve product performance, and resolve hardware or software issues in the field, while also providing product assistance and technical training to staff, partners, and customers for successful outcomes.
- Supports trade shows, customer demos, pilots and POCs events with live technical support and troubleshooting.
Characteristics
- Communication : Excellent written and verbal communication skills.
- Problem Solving : Ability to identify and solve technical problems quickly.
- Technical Acumen : Extensive technical background with devices, software, network and wireless devices.
- Curiosity : Understands customer needs and identifies the technical requirements and challenges of potential clients.
- Learning : Develops and maintains advanced product knowledge (features, functions, tools) and regularly teaches team members and partners in the latest EMC technology and features.
- Self-motivated : Works independently with minimal supervision.
Qualifications / Experience
- Bachelor’s degree in technical field or equivalent experience, with 10 years of engineering/field application experience, or 15+ years of combined engineering/field experience.
- Five years of AIDC / EMC / mobility / RFID / MDM industry experience.
Location
- Remote, but Preferably in Greater Chicago Area.
- Ability to travel up to 50%.
Job Type : Full Time
Annual Salary : Starting at 100K/Year plus Bonus.
About TSC Auto ID Technology TSC Auto ID Technology, an equal opportunity employer, designs and manufactures barcode printers, RFID printers, enterprise mobile computers, and labeling consumables, meeting the evolving automation needs of businesses worldwide. It is a great time to join a global leader in the Automatic Identification and Data Capture (AIDC) Industry as we continue to invest in new product and market growth initiatives, and related technologies and business lines.
TSC AutoID offers competitive compensation and benefits package (including vacation, medical, dental, vision, 401k) and a great work culture.
...Obtain Surveyor Minimum Qualifications Test Certification within one year of employment Qualifications: Registered Professional Nurse (RN) licensed and registered in the State of New York with: One (1) year of survey or investigation experience, or; Three (3)...
&##129513; Entry-Level Sales Consultant Remote | 100% Commission Learn the Business. Grow Your Skills. Earn What You Deserve. Ready to break into sales with the support, flexibility, and earning potential you need to succeed? Were looking for driven individuals...
...0,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.Summary:The Genetic Counseling Assistant (GCA) provides administrative and clinical support to Certified Genetic Counselors (CGCs) in a healthcare or research setting...
...create lasting hope! Position: Registered Nurse Job Type: Full-Time / Non-Exempt... .... Participates in the development of educational curriculum. Supervises and/or... ...signed. Miscellaneous Requirement(s) : Travel required based on business need. Must...
...individual will perform general material handling functions using forklift equipment. The environment includes indoor work, with exposure... ...OSHA certification One year production or warehouse experience preferred Forklift experience preferred Must be familiar...