This is a level three technical support role where you’ll be helping customers and partners with pre- and post-sales engineering with their integrated rugged mobile devices. You are the principle technical expert responsible for smooth deployments, positive outcomes and successful applications for our customers in North America.
Responsibilities
- Collaborate with the sales team to support partners and end-users with in-depth knowledge of EMC products and the B2B Android ecosystem.
- Provides onsite and remote application solution development and troubleshooting.
- Builds advanced applications knowledge based on the company’s existing and new products and solutions.
- Works with sales engineering teams to build custom solutions, improve product performance, and resolve hardware or software issues in the field, while also providing product assistance and technical training to staff, partners, and customers for successful outcomes.
- Supports trade shows, customer demos, pilots and POCs events with live technical support and troubleshooting.
Characteristics
- Communication : Excellent written and verbal communication skills.
- Problem Solving : Ability to identify and solve technical problems quickly.
- Technical Acumen : Extensive technical background with devices, software, network and wireless devices.
- Curiosity : Understands customer needs and identifies the technical requirements and challenges of potential clients.
- Learning : Develops and maintains advanced product knowledge (features, functions, tools) and regularly teaches team members and partners in the latest EMC technology and features.
- Self-motivated : Works independently with minimal supervision.
Qualifications / Experience
- Bachelor’s degree in technical field or equivalent experience, with 10 years of engineering/field application experience, or 15+ years of combined engineering/field experience.
- Five years of AIDC / EMC / mobility / RFID / MDM industry experience.
Location
- Remote, but Preferably in Greater Chicago Area.
- Ability to travel up to 50%.
Job Type : Full Time
Annual Salary : Starting at 100K/Year plus Bonus.
About TSC Auto ID Technology TSC Auto ID Technology, an equal opportunity employer, designs and manufactures barcode printers, RFID printers, enterprise mobile computers, and labeling consumables, meeting the evolving automation needs of businesses worldwide. It is a great time to join a global leader in the Automatic Identification and Data Capture (AIDC) Industry as we continue to invest in new product and market growth initiatives, and related technologies and business lines.
TSC AutoID offers competitive compensation and benefits package (including vacation, medical, dental, vision, 401k) and a great work culture.
Must Have:- Minimum of 7+ years of legal experience including 4+ years at a premier law firm, financial services firm and/or financial services regulator J.D. degree Admission to the New York or New Jersey Bar Demonstrated experience advising financial services...
...Join the fastest growing property management company in Michigan as a Regional Property Manager! LR Management is looking for a dependable and hard-working individual with previous apartment management experience to join our team. The successful candidate will be a team...
...The Hydro Truck Driver is responsible for operating a commercial water truck to control dust, provide moisture for compaction, and support... ...and infrastructure projects. This role requires a valid CDL and experience working as a water truck driver in construction environments...
This role is responsible for the leadership of the MLCHC Pharmacy Department which includes two in-house pharmacies and third-party pharmacy dispensing contracts. The Director has supervisory responsibility for the Pharmacists and Pharmacy Operations Manager. As a leader...
...Company Description Hadley Printing Co, located in Holyoke, Massachusetts, offers commercial printing, digital printing, and mailing services throughout the Northeast. Committed to providing high-quality products and services, Hadley Printing has built a reputation...