This is a level three technical support role where you’ll be helping customers and partners with pre- and post-sales engineering with their integrated rugged mobile devices. You are the principle technical expert responsible for smooth deployments, positive outcomes and successful applications for our customers in North America.
Responsibilities
- Collaborate with the sales team to support partners and end-users with in-depth knowledge of EMC products and the B2B Android ecosystem.
- Provides onsite and remote application solution development and troubleshooting.
- Builds advanced applications knowledge based on the company’s existing and new products and solutions.
- Works with sales engineering teams to build custom solutions, improve product performance, and resolve hardware or software issues in the field, while also providing product assistance and technical training to staff, partners, and customers for successful outcomes.
- Supports trade shows, customer demos, pilots and POCs events with live technical support and troubleshooting.
Characteristics
- Communication : Excellent written and verbal communication skills.
- Problem Solving : Ability to identify and solve technical problems quickly.
- Technical Acumen : Extensive technical background with devices, software, network and wireless devices.
- Curiosity : Understands customer needs and identifies the technical requirements and challenges of potential clients.
- Learning : Develops and maintains advanced product knowledge (features, functions, tools) and regularly teaches team members and partners in the latest EMC technology and features.
- Self-motivated : Works independently with minimal supervision.
Qualifications / Experience
- Bachelor’s degree in technical field or equivalent experience, with 10 years of engineering/field application experience, or 15+ years of combined engineering/field experience.
- Five years of AIDC / EMC / mobility / RFID / MDM industry experience.
Location
- Remote, but Preferably in Greater Chicago Area.
- Ability to travel up to 50%.
Job Type : Full Time
Annual Salary : Starting at 100K/Year plus Bonus.
About TSC Auto ID Technology TSC Auto ID Technology, an equal opportunity employer, designs and manufactures barcode printers, RFID printers, enterprise mobile computers, and labeling consumables, meeting the evolving automation needs of businesses worldwide. It is a great time to join a global leader in the Automatic Identification and Data Capture (AIDC) Industry as we continue to invest in new product and market growth initiatives, and related technologies and business lines.
TSC AutoID offers competitive compensation and benefits package (including vacation, medical, dental, vision, 401k) and a great work culture.
...Morrow-Meadows Corporation is seeking a full time Field Engineer. The primary objective of the Field Engineer is to support the Foremen and General Foremen with administrative tasks that will allow the field supervisors the opportunity to spend more of their time in the...
...serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Occupational Therapist in Home Health, you will be responsible for assessment and evaluation of patient care needs related to functional status,...
...POSITION: This classification specification describes the entry-level of the Forensic Behavioral Health Clinician classification flexibly-... ...management and the operation of standard office equipment. Computer applications related to the work. Ability to: Work...
...at the highest possible quality standard. Quickly learn new project requirements and deliver to desired productivity, accuracy levels. Communicate and participate on project forums/meetings. Optimize existing processes and provide ongoing feedback on tools and...
short video actor on the Tiktok platformAmericans or Japanese nationality;Immigrants whose native language is English or Japanese;