Job Description

Position Summary:

The Watch Technician must perform professional and technical repairs and refurbishing of Bulgari watches, respecting deadlines. This role also acts as a technical advisor for the reparability of products.

Responsibilities:

• Service and troubleshoot complex watch problems for all timepieces, including, but not limited to quartz, mechanical, & chronograph movements.
• Demonstrate knowledge of how to set, adjust and activate all functions of watches, including final controls. Demonstrate ability to repair/replace movements, gaskets, crystals, cases & crowns.
• Implement solutions for repair, such as timing adjustments & cleaning movements.
• Knowledge and ability to use repair tools and testing equipment.
• Knowledge of technical estimates and processes. Demonstrate ability to make a correct diagnosis.
• Responsible for maintaining a clean and organized workshop area. Follow all company protocols for securing and storing company and customer-owned merchandise. Follow all company protocols related to destruction of parts.
• Ensure workshop is in constant compliance with health & safety requirements.
• Ensure proper quality of service according to Bulgari standards.

Qualifications:

• 3+ years’ experience in repairing & polishing high-end watches with sophisticated mechanical and quartz movements.
• Ability to analyze repair issues.
• Focused on details, prioritizes work and can maintain high standards of quality.
• Has a keen team spirit and sets priorities effectively.
• Clear and effective use of written and oral English and Spanish.
• Ability to respond quickly to fluctuations in work volume.
• Ability to work efficiently with time schedules and deadlines.
• Clear and concise communication skills.

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