Weekend Customer Support Specialist Job at Arrae, Los Angeles, CA

cyt1L3ZjNW10a3BTMG52MGpUR2xDdXpwNUE9PQ==
  • Arrae
  • Los Angeles, CA

Job Description

Location: Remote

Job Type: Full-time (Weekend)

About Us:

We’re hiring! Arrae is a leading wellness brand specializing in 100% natural supplements to help everyday issues. As we continue to grow at an accelerated pace, we are seeking a passionate and dedicated Weekend Customer Support Specialist to join our team. In this role, you will be the primary point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a seamless experience throughout the weekend. We pride ourselves on delivering top-notch customer service and fostering positive relationships with our customers.

Responsibilities:

  • Handling incoming customer inquiries via phone, email, and chat
  • Providing accurate information about our products/services and assisting with product selection
  • Processing orders, returns, and exchanges in a timely manner
  • Resolving customer complaints and issues effectively and professionally
  • Updating customer accounts and maintaining accurate records
  • Collaborating with other departments to ensure customer satisfaction and resolve complex issues
  • Adhering to company policies and procedures at all times

Qualifications:

  • Excellent communication skills, both verbal and written
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Customer-focused mindset with a passion for delivering exceptional service
  • Previous experience in customer service or related field preferred
  • Proficiency in Google Suite and CRM software

How to Apply:

Interested candidates should submit their resume, portfolio, and a brief cover letter outlining their relevant experience and why they would be a valuable addition to our team. Please send your application to careers@arrae.com with “WEEKEND CUSTOMER SUPPORT SPECIALIST” in the subject line.

ARRAE, Inc. is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Tags

Full time, Weekend work,

Similar Jobs

Marshall Industrial Technologies Inc.

Sales Manager Job at Marshall Industrial Technologies Inc.

 .../7 availability, our team is dedicated to meeting the needs of businesses around the clock. Role Description This is a full-time, hybrid location Sales Manager role based in Trenton, NJ and Stockertown, PA. Experience with Mechanical, Electrical, HVAC/R and/or... 

Guthrie

Clinical Assistant- Bariatric Medicine-Full Time Job at Guthrie

 ...required to do phlebotomy. - May perform high level disinfection, based on departmental equipment Other Duties: - Answers telephones and schedules patient appointments. - Takes messages of a medical nature (requests for prescription refills, test results, etc)... 

24 Seven Talent

Administrative Assistant Job at 24 Seven Talent

Job Title: Receptionist/ Administrative Assistant Location: East Rutherford, NJ Pay Rate: $24-$26/hr Start Date: ASAP Duration: Through end of February (potential to extend)5 days on site Overview We are seeking a highly organized Receptionist/ Admin...

Teva Pharmaceutical Industries Ltd.

Pharmazeut im Praktikum (m/w/d) Pharmacovigilance Job at Teva Pharmaceutical Industries Ltd.

Beginn Mai/Juni 2026 oder auf Anfrage, Dauer 6 Monate ber Teva Teva ist ein global agierender Arzneimittelkonzern und Weltmarktfhrer unter den Generikaunternehmen. Das Herzstck unseres Erfolges sind unsere Mitarbeiter in ber 80 Lndern weltweit. Sie sorgen daf...

LHH

Freight Forwarder Job at LHH

 ...updates on shipment status and act as a single point of contact. Shipment Management : Track cargo, arrange storage, consolidate freight, and manage inventory during transit. Core Skills & Attributes Strong organizational and problem-solving skills....