Job Description

Location: Jacksonville, FL

Schedule: Full-Time, Monday–Friday | 8:00 AM – 4:00 PM

About Precision Imaging Centers

Precision Imaging Centers has been providing superior care and exceptional clarity to patients across Northeast Florida for over 18 years. We are proud to be Great Place to Work–Certified — a recognition that reflects our commitment to our team’s growth, collaboration, and well-being.

We are the region’s top choice for outpatient imaging, offering state-of-the-art technology and a compassionate, patient-centered approach across six (soon to be seven) imaging centers.

Position Summary

The Breast Imaging Clinical Specialist serves as the primary on-site support for the breast radiologist(s), ensuring efficient coordination of patient care, provider communication, and department operations. This role functions as a clinical and operational liaison, overseeing the daily workflow of breast imaging services including mammography, breast ultrasound, breast MRI, and interventional breast procedures. The specialist also provides direct clinical support by performing breast ultrasound exams, assisting with and performing breast biopsies, and training staff to ensure high-quality standards of care.

Key Responsibilities

Clinical & Patient Support

• Serve as the direct support to the breast radiologist(s) for daily clinical workflow.
• Perform breast ultrasound exams and assist with or independently conduct breast biopsies, as needed.
• Educate and counsel patients on breast biopsy procedures, aftercare, and follow-up expectations.
• Review pathology reports with patients who have negative results, ensuring understanding and addressing concerns.
• Contact patients to address questions, concerns, and complaints in a professional and compassionate manner.
• Coordinate patient follow-up for additional breast imaging or diagnostic workups as recommended by the radiologist.
• Assist with pathology follow-ups for Radiologists, ensuring results are communicated and documented appropriately.
• Call patients, providers, or offices per Radiologists’ requests, ensuring clear and accurate communication.

Case & Workflow Management

• Assign all breast-related exams and cases to the appropriate radiologist, ensuring balanced workloads and timely distribution.
• Ensure all necessary prior imaging is available before assigning cases to the radiologists.
• Monitor that mammography screening and breast MRI exams are read in a timely manner to maintain compliance and turnaround goals.
• Track and follow up on all problem list cases until resolution, coordinating with the appropriate staff as needed.
• Oversee and manage the breast imaging schedule (MRI, Mammography, Ultrasound, and Breast Biopsy) to ensure smooth patient flow and minimal delays.
• Accommodate scheduling conflicts proactively and coordinate with multiple modalities when patients have multi-exam visits.
• Schedule breast biopsies, breast MRI, and other breast-related exams immediately upon order to minimize delay in patient care.
• Assign breast imaging cases to the appropriate radiologist and ensure timely follow-up.
• Track and follow up on radiologist-assigned breast cases, providing updates and reminders as needed.

Operational & Departmental Coordination

• Coordinate radiologist coverage for breast imaging services, including arranging coverage for vacation or time-off requests.
• Ensure that radiologist time-off and calendar updates are accurately reflected in the breast imaging schedule templates.
• Troubleshoot issues related to breast images and exams to ensure data integrity, image availability, and workflow efficiency.
• Manage incoming faxes and provider correspondence, ensuring timely communication with referring providers and documentation of all follow-ups.
• Partner with leadership to maintain efficient workflows and high-quality patient experiences.
• Train, mentor, and support imaging staff in breast imaging protocols and workflows to ensure consistency and compliance.
• Identify opportunities for improvement in patient communication, scheduling, and departmental processes.
• Support accreditation and compliance requirements by ensuring proper documentation and workflow consistency.
• Participate in departmental meetings, audits, and quality assurance initiatives as assigned.

Leadership & Collaboration

• Serve as the primary liaison of communication between providers, management, technologists, front desk staff, and radiologists, ensuring consistent and coordinated messaging.
• Promote a positive and collaborative work culture focused on patient-centered care.
• Provide real-time problem-solving during operational or patient issues.
• Assist in onboarding and training new staff to the breast imaging department.
• Collaborate with management and HR on performance feedback or workflow evaluations.

Other Duties as Assigned

• Assist with marketing, community outreach, or educational initiatives related to breast health awareness.
• Support special projects and process improvement initiatives within the department.
• Provide coverage for other imaging departments or roles as needed to support patient care continuity.
• Maintain and order breast imaging supplies in coordination with leadership.
• Ensure confidentiality, professionalism, and compliance with all company policies and HIPAA regulations.

Qualifications

• Registered Diagnostic Medical Sonographer (RDMS) with Breast specialty (AB) preferred, or ARRT with breast imaging experience.
• Strong knowledge of breast imaging modalities (mammography, ultrasound, MRI, biopsies).
• Demonstrated experience in performing breast ultrasound and interventional breast procedures.
• Exceptional communication and patient education skills.
• Ability to handle sensitive conversations with empathy and professionalism.
• Strong organizational and scheduling skills with the ability to manage multiple priorities.
• Demonstrated ability to collaborate effectively with radiologists, staff, and referring providers.

Core Competencies

• Patient-Centered Communication
• Clinical Expertise in Breast Imaging & Procedures
• Workflow & Schedule Management
• Staff Training and Mentorship
• Problem-Solving and Critical Thinking
• Professionalism and Confidentiality
• Leadership without Direct Supervision

Why Precision Imaging Centers?

• Competitive compensation
• 401(k) plan
• Dental and vision insurance
• Flexible scheduling
• Comprehensive insurance options: health, accident, life, critical illness, and more
• Paid time off
• Rewards, recognition, and referral programs
• Relocation assistance available for the ideal candidate

Requirements

• Registered Diagnostic Medical Sonographer (RDMS) with Breast specialty (AB) preferred, or ARRT with breast imaging experience.
• Strong knowledge of breast imaging modalities (mammography, ultrasound, MRI, biopsies).
• Demonstrated experience in performing breast ultrasound and interventional breast procedures.
• Exceptional communication and patient education skills.
• Ability to handle sensitive conversations with empathy and professionalism.
• Strong organizational and scheduling skills with the ability to manage multiple priorities.
• Demonstrated ability to collaborate effectively with radiologists, staff, and referring providers.

Benefits

• Competitive compensation
• 401(k) plan
• Dental and vision insurance
• Flexible scheduling
• Comprehensive insurance options: health, accident, life, critical illness, and more
• Paid time off
• Rewards, recognition, and referral programs
• Relocation assistance available for the ideal candidate

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