Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!
WHY IS THIS ROLE CRITICAL?
The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient’s health, and the OS helps him or her take that first step.
The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it’s important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.
Applicants tend to be individuals who would describe themselves as a “people person.” You enjoy talking to new people – whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you!
KEY RESPONSIBILITIES:
KNOWLEDGE, SKILLS & ABILITIES:
QUALIFICATIONS:
Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
PI73402cac4ca3-30492-37093716
...Insight Investment is looking for an Onboarding and Transitions Analyst to join the Asset Transitions and Onboarding team in New York. This is a high-profile role responsible for all operational setup, queue management and maintenance in respect of external counterparties...
...Description: We are seeking Client Support Service Professionals to handle incoming phone... ...cash management products and services, online client portals, mobile apps, and general... ...and accuracy. Support customers in navigating financial services, products...
...leading vehicle manufacturer, is looking for a Test Engineer (Materials) to join their team ONSITE in Tustin, California ! *** This... ...detail and ability to work independently Background in materials science or similar Applicants must be currently authorized to work...
...Compensation and Benefits: Base Salary Range: $150,000 - $170,000 In accordance with applicable law, the above salary range provided is PubMatics reasonable estimate of the base salary for this role. The actual amount may vary, based on non-discriminatory factors...
...you can believe in. Would you like a truck driving career where you can be home daily... ...: ~ Competitive compensation. ~ Safe Driver incentive. ~ Hourly bonus potential. ~... ...Card. ~ Ability to lift items that weigh up to of 50lbs. ~ A background in warehouse...