About Us
Horn USA is seeking a dedicated and efficient Customer Service Representative to join our team. We are looking for a professional who demonstrates exceptional organizational skills, maintains a consistently positive attitude, and shows outstanding attention to detail. The ideal candidate will thrive in a fast-paced environment and possess the ability to manage multiple tasks seamlessly.
In this role, you will be responsible for accurately processing purchase orders and responding to customer inquiries over the phone, ensuring their questions and concerns are addressed promptly and effectively. Your commitment to providing exceptional service will be key in helping us maintain our high standard of client satisfaction.
Join Horn USA and contribute to delivering unparalleled support that exceeds expectations!
Overall Responsibility:
· Service customers by keying purchase orders and communicating information to customers via phone or fax.
Key Areas of Responsibility:
· Enter customer Purchase Orders into SAP operating system for Domestic and International customers
· Confirm correct information within POs
· Contact customer via phone or email on any order issues
· Answer overflow incoming calls, and direct calls to other internal personnel if necessary
· Scan documents into SAP
· Shred sensitive documents
· Other duties as assigned
Qualifications:
· 1-2 years Customer Service experience
· Proficiency in data entry – accuracy and speed a must
· General computer knowledge
· Excellent verbal and written communication skills
· Professional phone skills
· Detail-oriented
· Ability to multi-task
· Well-organized
· Must be a team player
· Knowledge of small-package freight terms
· High School diploma required
· Manufacturing experience a plus
· Previous SAP experience a plus
Physical Requirements:
· Job duties are performed in climate-controlled office environment
· Ability to sit for extended periods
· Some standing and walking required
· Very light lifting – reams of paper, boxes of envelopes
...tolerances according to specifications. Skill in welding dissimilar metals. Competence in welding parts and structures of varying... ...experience Job Description Perform welding and fabrication tasks on marine vessels and components in accordance with NAVSEA...
...Evaluate and interpret subsurface field and sampling data including soil and groundwater to develop conclusions concerning the environmental and geologic site conditions. Generate subsurface maps and cross-sections and collaborate with engineering and environmental scientist...
...Obstetrics & Gynecology (OB/GYN) Physician Position Summary The Obstetrics and Gynecology Physician provides comprehensive medical and surgical care to women across the lifespan. This role includes preventive care, management of acute and chronic gynecologic conditions...
...experience in Facets application Claims Billing Membership Provider Excellent analytical and communication skills Strong team leading experience from onsite including onsite offshore coordination Good stakeholder management skills including reporting skills...
...our initial commercial service. Overview Joby Aviation is seeking an engineer to help make our batteries the safest in the industry. This person will be a key member of our battery safety engineering effort and drive aspects of our battery pack and vehicle designs...