About Us
Horn USA is seeking a dedicated and efficient Customer Service Representative to join our team. We are looking for a professional who demonstrates exceptional organizational skills, maintains a consistently positive attitude, and shows outstanding attention to detail. The ideal candidate will thrive in a fast-paced environment and possess the ability to manage multiple tasks seamlessly.
In this role, you will be responsible for accurately processing purchase orders and responding to customer inquiries over the phone, ensuring their questions and concerns are addressed promptly and effectively. Your commitment to providing exceptional service will be key in helping us maintain our high standard of client satisfaction.
Join Horn USA and contribute to delivering unparalleled support that exceeds expectations!
Overall Responsibility:
· Service customers by keying purchase orders and communicating information to customers via phone or fax.
Key Areas of Responsibility:
· Enter customer Purchase Orders into SAP operating system for Domestic and International customers
· Confirm correct information within POs
· Contact customer via phone or email on any order issues
· Answer overflow incoming calls, and direct calls to other internal personnel if necessary
· Scan documents into SAP
· Shred sensitive documents
· Other duties as assigned
Qualifications:
· 1-2 years Customer Service experience
· Proficiency in data entry – accuracy and speed a must
· General computer knowledge
· Excellent verbal and written communication skills
· Professional phone skills
· Detail-oriented
· Ability to multi-task
· Well-organized
· Must be a team player
· Knowledge of small-package freight terms
· High School diploma required
· Manufacturing experience a plus
· Previous SAP experience a plus
Physical Requirements:
· Job duties are performed in climate-controlled office environment
· Ability to sit for extended periods
· Some standing and walking required
· Very light lifting – reams of paper, boxes of envelopes
...design, develop, and maintain secure, high-performance mobile banking applications . The role focuses on delivering scalable, intuitive... ...) groups. ~ Cutting edge projects at the worlds leading tier-one banks, financial institutions and insurance firms. ~ A flat...
...Banner Health is seeking a Geriatric Hospitalist to join our Banner Desert Medical Center Team in Mesa, AZ. A Top 5 Large Health System and one of the country's premier non-profit health care networks is expanding and seeks a BC/BE Internal Medicine or Family Medicine...
...hustlers, and the doers. Were seeking confident and dependable independent contract delivery professionals across the U.S. to fulfill catering and route-based food deliveries. Join a driver-first platform that values your time, respects your hustle, and rewards your...
...Job Description Spectrum Healthcare Resources has a potential need for LPN Care Coordinator These will be completely remote positions, working entirely from the Nurse's home. Coordinates transitions of care for TRICARE beneficiaries. Care Coordinators receive...
...required to do phlebotomy. - May perform high level disinfection, based on departmental equipment Other Duties: - Answers telephones and schedules patient appointments. - Takes messages of a medical nature (requests for prescription refills, test results, etc)...