About Us
Horn USA is seeking a dedicated and efficient Customer Service Representative to join our team. We are looking for a professional who demonstrates exceptional organizational skills, maintains a consistently positive attitude, and shows outstanding attention to detail. The ideal candidate will thrive in a fast-paced environment and possess the ability to manage multiple tasks seamlessly.
In this role, you will be responsible for accurately processing purchase orders and responding to customer inquiries over the phone, ensuring their questions and concerns are addressed promptly and effectively. Your commitment to providing exceptional service will be key in helping us maintain our high standard of client satisfaction.
Join Horn USA and contribute to delivering unparalleled support that exceeds expectations!
Overall Responsibility:
· Service customers by keying purchase orders and communicating information to customers via phone or fax.
Key Areas of Responsibility:
· Enter customer Purchase Orders into SAP operating system for Domestic and International customers
· Confirm correct information within POs
· Contact customer via phone or email on any order issues
· Answer overflow incoming calls, and direct calls to other internal personnel if necessary
· Scan documents into SAP
· Shred sensitive documents
· Other duties as assigned
Qualifications:
· 1-2 years Customer Service experience
· Proficiency in data entry – accuracy and speed a must
· General computer knowledge
· Excellent verbal and written communication skills
· Professional phone skills
· Detail-oriented
· Ability to multi-task
· Well-organized
· Must be a team player
· Knowledge of small-package freight terms
· High School diploma required
· Manufacturing experience a plus
· Previous SAP experience a plus
Physical Requirements:
· Job duties are performed in climate-controlled office environment
· Ability to sit for extended periods
· Some standing and walking required
· Very light lifting – reams of paper, boxes of envelopes
...Our client is seeking Dispatchers to Effectively dispatch club owned fleet vehicles or contractors to provide efficient emergency road service in their Albany location. Education/Experience Requirement (s) : High School Diploma or equivalent Basic automotive knowledge...
...This is a part-time (2-3 days/week) worked onsite in Reisterstown Key Responsibilities Greet and welcome visitors, clients, and vendors in a professional and courteous manner Answer, screen, and direct incoming phone calls Serve as the main point of contact...
...Manager and Business Development of potential projects with current and potential new Clients. Actively participate in industry related organizations to network and promote the interest of Choate Construction. Has demonstrated the ability to interact with Architect...
...Van Services Driver Evening Shifts Location: North Carolina Employer: Grace Federal Solutions Type: Full-Time | Schedule: Evening shifts with flexibility for weekends and holidays At Grace Federal Solutions , our people are our greatest success. Rooted...
...United Therapy Solutions is hiring Speech Language Pathologists, SLS or CF for our full-time, school-based position! United Therapy Solutions is a New Jersey-based pediatric therapy company exclusively servicing NJ school districts and their families. Our management...