About Us
Horn USA is seeking a dedicated and efficient Customer Service Representative to join our team. We are looking for a professional who demonstrates exceptional organizational skills, maintains a consistently positive attitude, and shows outstanding attention to detail. The ideal candidate will thrive in a fast-paced environment and possess the ability to manage multiple tasks seamlessly.
In this role, you will be responsible for accurately processing purchase orders and responding to customer inquiries over the phone, ensuring their questions and concerns are addressed promptly and effectively. Your commitment to providing exceptional service will be key in helping us maintain our high standard of client satisfaction.
Join Horn USA and contribute to delivering unparalleled support that exceeds expectations!
Overall Responsibility:
· Service customers by keying purchase orders and communicating information to customers via phone or fax.
Key Areas of Responsibility:
· Enter customer Purchase Orders into SAP operating system for Domestic and International customers
· Confirm correct information within POs
· Contact customer via phone or email on any order issues
· Answer overflow incoming calls, and direct calls to other internal personnel if necessary
· Scan documents into SAP
· Shred sensitive documents
· Other duties as assigned
Qualifications:
· 1-2 years Customer Service experience
· Proficiency in data entry – accuracy and speed a must
· General computer knowledge
· Excellent verbal and written communication skills
· Professional phone skills
· Detail-oriented
· Ability to multi-task
· Well-organized
· Must be a team player
· Knowledge of small-package freight terms
· High School diploma required
· Manufacturing experience a plus
· Previous SAP experience a plus
Physical Requirements:
· Job duties are performed in climate-controlled office environment
· Ability to sit for extended periods
· Some standing and walking required
· Very light lifting – reams of paper, boxes of envelopes
...accessible to everyone. Were a new delivery-only grocer thats re-inventing grocery from the ground up. We focus on... ...convenient for you. Grocery Delivery Drivers are the face of Farmstead... .... Provide world-class customer service. Demonstrate professionalism and...
...POSITION: Director of Finance COMPANY: One of the largest providers of automotive aftermarket upgrades in North America.... ...supporting a national franchise network and supply chain operations, managing budgets exceeding $25 million annually. In addition, this role...
...years of welding experience. Above-average welding and grinding skills. Familiarity with blueprint reading and welding testing. Comfortable using grinders and other fabrication tools. Training from institutions such as Missouri Welding Institute is a plus....
...and brand innovation? Velvet Caviar is a New York-based company, looking for a creative Livestream Video Producer to take ownership of our livestream strategy, production, moderation, and performanceprimarily on TikTok Live, with potential expansion to YouTube and Instagram...
...Secret Level is seeking a senior-level Executive Producer to join our fast-growing team and lead production across high-profile brand and original long-form projects. This is a pivotal role that requires experience, confidence, and a deep understanding of creative production...