About Us
Horn USA is seeking a dedicated and efficient Customer Service Representative to join our team. We are looking for a professional who demonstrates exceptional organizational skills, maintains a consistently positive attitude, and shows outstanding attention to detail. The ideal candidate will thrive in a fast-paced environment and possess the ability to manage multiple tasks seamlessly.
In this role, you will be responsible for accurately processing purchase orders and responding to customer inquiries over the phone, ensuring their questions and concerns are addressed promptly and effectively. Your commitment to providing exceptional service will be key in helping us maintain our high standard of client satisfaction.
Join Horn USA and contribute to delivering unparalleled support that exceeds expectations!
Overall Responsibility:
· Service customers by keying purchase orders and communicating information to customers via phone or fax.
Key Areas of Responsibility:
· Enter customer Purchase Orders into SAP operating system for Domestic and International customers
· Confirm correct information within POs
· Contact customer via phone or email on any order issues
· Answer overflow incoming calls, and direct calls to other internal personnel if necessary
· Scan documents into SAP
· Shred sensitive documents
· Other duties as assigned
Qualifications:
· 1-2 years Customer Service experience
· Proficiency in data entry – accuracy and speed a must
· General computer knowledge
· Excellent verbal and written communication skills
· Professional phone skills
· Detail-oriented
· Ability to multi-task
· Well-organized
· Must be a team player
· Knowledge of small-package freight terms
· High School diploma required
· Manufacturing experience a plus
· Previous SAP experience a plus
Physical Requirements:
· Job duties are performed in climate-controlled office environment
· Ability to sit for extended periods
· Some standing and walking required
· Very light lifting – reams of paper, boxes of envelopes
...bespoke designs to our design clients, short-term rental clients and our builder relationships. Role Description This is a part-time on-site role for a Senior Interior Designer located in Chantilly, VA. The Senior Interior Designer will work alongside the...
...of being in a cleanroom this position is a non-smoking position. Job Description Insight Global is seeking 2 Cleanroom Assembly Technicians for our client, a key partner in the pharmaceutical sector, based in Easthampton, MA. These Assembly Technicians will...
...This is a strategic and hands-on CFO leadership role that manages the financial operation and team, refines processes, and enhances outcomes in this values-driven organization. This role will drive operational efficiency as well as financial and reporting with accuracy...
...compliance with OSHA regulations and workplace safety regulations. Operates material handling equipment including but not limited to... ...school diploma or equivalent preferred; equivalent relevant experience may be considered ~1 - 2 years manufacturing related experience...
...We are a fast-growing premium ice cream/gelato manufacturer looking for an experienced VP of Operations to lead our production and operations team in Fort Myers, FL. This role is responsible for ensuring that the plant operates with world-class standards in safety...