About Us
Horn USA is seeking a dedicated and efficient Customer Service Representative to join our team. We are looking for a professional who demonstrates exceptional organizational skills, maintains a consistently positive attitude, and shows outstanding attention to detail. The ideal candidate will thrive in a fast-paced environment and possess the ability to manage multiple tasks seamlessly.
In this role, you will be responsible for accurately processing purchase orders and responding to customer inquiries over the phone, ensuring their questions and concerns are addressed promptly and effectively. Your commitment to providing exceptional service will be key in helping us maintain our high standard of client satisfaction.
Join Horn USA and contribute to delivering unparalleled support that exceeds expectations!
Overall Responsibility:
· Service customers by keying purchase orders and communicating information to customers via phone or fax.
Key Areas of Responsibility:
· Enter customer Purchase Orders into SAP operating system for Domestic and International customers
· Confirm correct information within POs
· Contact customer via phone or email on any order issues
· Answer overflow incoming calls, and direct calls to other internal personnel if necessary
· Scan documents into SAP
· Shred sensitive documents
· Other duties as assigned
Qualifications:
· 1-2 years Customer Service experience
· Proficiency in data entry – accuracy and speed a must
· General computer knowledge
· Excellent verbal and written communication skills
· Professional phone skills
· Detail-oriented
· Ability to multi-task
· Well-organized
· Must be a team player
· Knowledge of small-package freight terms
· High School diploma required
· Manufacturing experience a plus
· Previous SAP experience a plus
Physical Requirements:
· Job duties are performed in climate-controlled office environment
· Ability to sit for extended periods
· Some standing and walking required
· Very light lifting – reams of paper, boxes of envelopes
...The key role of the Branch Manager is to ensure new business development and sales while leveraging the strengths of the overall company... ...Manager to identify and capture new accounts in both the geographic area and the area of the branch expertise. The Outside Sales...
...ability to work in a team environment. ~ Excellent communication and organizational skills. ~ Extensive landscape maintenance field experience is a huge plus. ~ A degree in landscape horticulture, landscape architecture, or a related field is a huge plus....
...our initial commercial service. Overview Joby Aviation is seeking an engineer to help make our batteries the safest in the industry. This person will be a key member of our battery safety engineering effort and drive aspects of our battery pack and vehicle designs...
...a strong emphasis on regulatory discipline, supervisory oversight, and day-to-day compliance engagement across all business lines. Position Summary The Chief Compliance Officer is responsible for the overall design, execution, and oversight of the firms enterprise...
...Representative . This is a night-shift, on-site contract opportunity with full paid training provided. No technical background is required customer service or call center experience is all you need. Schedule Night Shift: 7:00 PM 7:00 AM Rotating...