About Us
Horn USA is seeking a dedicated and efficient Customer Service Representative to join our team. We are looking for a professional who demonstrates exceptional organizational skills, maintains a consistently positive attitude, and shows outstanding attention to detail. The ideal candidate will thrive in a fast-paced environment and possess the ability to manage multiple tasks seamlessly.
In this role, you will be responsible for accurately processing purchase orders and responding to customer inquiries over the phone, ensuring their questions and concerns are addressed promptly and effectively. Your commitment to providing exceptional service will be key in helping us maintain our high standard of client satisfaction.
Join Horn USA and contribute to delivering unparalleled support that exceeds expectations!
Overall Responsibility:
· Service customers by keying purchase orders and communicating information to customers via phone or fax.
Key Areas of Responsibility:
· Enter customer Purchase Orders into SAP operating system for Domestic and International customers
· Confirm correct information within POs
· Contact customer via phone or email on any order issues
· Answer overflow incoming calls, and direct calls to other internal personnel if necessary
· Scan documents into SAP
· Shred sensitive documents
· Other duties as assigned
Qualifications:
· 1-2 years Customer Service experience
· Proficiency in data entry – accuracy and speed a must
· General computer knowledge
· Excellent verbal and written communication skills
· Professional phone skills
· Detail-oriented
· Ability to multi-task
· Well-organized
· Must be a team player
· Knowledge of small-package freight terms
· High School diploma required
· Manufacturing experience a plus
· Previous SAP experience a plus
Physical Requirements:
· Job duties are performed in climate-controlled office environment
· Ability to sit for extended periods
· Some standing and walking required
· Very light lifting – reams of paper, boxes of envelopes
...fulfillment center. Capacity to remain calm in hostile or uncomfortable circumstances. Direct liaison with third party security guards for daily operations including, but not limited to, coordinating resources for open doors, escorts, responding to medical...
...Moses Lake Community Health Center is seeking a Physician Assistant/Nurse Practitioner to join our medical team. We have a mission-driven primary care practice with a focus on quality and continuity of care. MLCHC is a not-for-profit organization governed by a community...
...CNA - Nurse Aide - Shift Options: Shift 6a-6p Shift Differential Paid 6p-6a and weekend is extra! Full Time with Benefits... ...experience ~ Excellent medical/dental and vision coverage ~401(k) retirement plan with company contribution ( because you will retire...
Great Life work Balance position with excellent benefits! The CNA or HHA serves as a member of the PACE Interdisciplinary Team. Under the direction of a licensed nurse, incumbent participates in all aspects of the planning, implementation and evaluation of personal care...
...wellness to facilitate positive outcomes and fiscal success. Currently, we are seeking an OT that wants to work either PRN or part-time at Bostick Nursing Center in Milledgeville, Georgia. What do our staff at Bostick say? " Bostick is a great place to work where...