About Us
Horn USA is seeking a dedicated and efficient Customer Service Representative to join our team. We are looking for a professional who demonstrates exceptional organizational skills, maintains a consistently positive attitude, and shows outstanding attention to detail. The ideal candidate will thrive in a fast-paced environment and possess the ability to manage multiple tasks seamlessly.
In this role, you will be responsible for accurately processing purchase orders and responding to customer inquiries over the phone, ensuring their questions and concerns are addressed promptly and effectively. Your commitment to providing exceptional service will be key in helping us maintain our high standard of client satisfaction.
Join Horn USA and contribute to delivering unparalleled support that exceeds expectations!
Overall Responsibility:
· Service customers by keying purchase orders and communicating information to customers via phone or fax.
Key Areas of Responsibility:
· Enter customer Purchase Orders into SAP operating system for Domestic and International customers
· Confirm correct information within POs
· Contact customer via phone or email on any order issues
· Answer overflow incoming calls, and direct calls to other internal personnel if necessary
· Scan documents into SAP
· Shred sensitive documents
· Other duties as assigned
Qualifications:
· 1-2 years Customer Service experience
· Proficiency in data entry – accuracy and speed a must
· General computer knowledge
· Excellent verbal and written communication skills
· Professional phone skills
· Detail-oriented
· Ability to multi-task
· Well-organized
· Must be a team player
· Knowledge of small-package freight terms
· High School diploma required
· Manufacturing experience a plus
· Previous SAP experience a plus
Physical Requirements:
· Job duties are performed in climate-controlled office environment
· Ability to sit for extended periods
· Some standing and walking required
· Very light lifting – reams of paper, boxes of envelopes
...DCS, SCADA, BMS, Edge Devices, MES, Data Management, Vision Systems, Robotics, etc.) for some of the leading companies in the life sciences and other manufacturing industries. As an Automation Engineer, you will apply your diverse knowledge of engineering principles...
...Reporting to the Senior Director of Marketing, the Digital Marketing Specialist will own paid media strategy and... ...engagement, and qualified leads. This is a remote role located the Greater Boston... ...channels including the website, email campaigns, landing pages, and paid...
WHAT : IT Project Manager WHEN : ASAP, Full-Time, 9-Month Contract WHERE : Pueblo, Colorado, United States We are seeking an experienced and highly organized Project Manager to lead two critical phases of clinical device integration and deployment projects ...
...desired productivity, accuracy levels. Communicate and participate on project forums/meetings. Optimize existing processes and provide ongoing feedback on tools and processes. Interpret customer feedback, monitor satisfaction, and help drive programs to improve...
...environment What Were Looking For Experience in hearing healthcare or a related clinical setting Strong understanding of audiology principles and patient care Excellent communication and interpersonal skills Commitment to improving lives through better...