About Us
Horn USA is seeking a dedicated and efficient Customer Service Representative to join our team. We are looking for a professional who demonstrates exceptional organizational skills, maintains a consistently positive attitude, and shows outstanding attention to detail. The ideal candidate will thrive in a fast-paced environment and possess the ability to manage multiple tasks seamlessly.
In this role, you will be responsible for accurately processing purchase orders and responding to customer inquiries over the phone, ensuring their questions and concerns are addressed promptly and effectively. Your commitment to providing exceptional service will be key in helping us maintain our high standard of client satisfaction.
Join Horn USA and contribute to delivering unparalleled support that exceeds expectations!
Overall Responsibility:
· Service customers by keying purchase orders and communicating information to customers via phone or fax.
Key Areas of Responsibility:
· Enter customer Purchase Orders into SAP operating system for Domestic and International customers
· Confirm correct information within POs
· Contact customer via phone or email on any order issues
· Answer overflow incoming calls, and direct calls to other internal personnel if necessary
· Scan documents into SAP
· Shred sensitive documents
· Other duties as assigned
Qualifications:
· 1-2 years Customer Service experience
· Proficiency in data entry – accuracy and speed a must
· General computer knowledge
· Excellent verbal and written communication skills
· Professional phone skills
· Detail-oriented
· Ability to multi-task
· Well-organized
· Must be a team player
· Knowledge of small-package freight terms
· High School diploma required
· Manufacturing experience a plus
· Previous SAP experience a plus
Physical Requirements:
· Job duties are performed in climate-controlled office environment
· Ability to sit for extended periods
· Some standing and walking required
· Very light lifting – reams of paper, boxes of envelopes
...Job Description We are looking for a security officer for an entry-level position. The... ...performance. Job Title: Unarmed Security Guard Job Type: Entry Level: Swing Shift... ...school or equivalent (preferred) Experience: Strong experienced desired. Entry-level...
...Nevada. We competitively bid projects and provide the highest level of service including project management and budget control services. CTS is seeking is seeking a CWI/ICC Structural Steel & Bolting Inspector to perform inspections for the shop/field. To include the...
...Bacon Plumbing, Heating, Air & Electric is seeking a skilled tradesperson/Journeyman Plumber responsible for installing, maintaining, repairing and inspecting plumbing systems in commercial, industrial and/or residential settings. You will work independently as well as...
...friendly Office Manager for a successful and fast growing e-commerce company based in Hollywood, Los Angeles. You will be the first point of... ...visibility for key team Partner with People & Culture on new hire prep tasks, including paperwork and building/parking card setup,...
...part of our Field Stations team within our Customer Experience group What you'll do... ...stakeholders Coordinates closely with local airport authorities and government agencies to... ...manner and deliver superior customer service All you'll need for success Minimum...