About Us
Horn USA is seeking a dedicated and efficient Customer Service Representative to join our team. We are looking for a professional who demonstrates exceptional organizational skills, maintains a consistently positive attitude, and shows outstanding attention to detail. The ideal candidate will thrive in a fast-paced environment and possess the ability to manage multiple tasks seamlessly.
In this role, you will be responsible for accurately processing purchase orders and responding to customer inquiries over the phone, ensuring their questions and concerns are addressed promptly and effectively. Your commitment to providing exceptional service will be key in helping us maintain our high standard of client satisfaction.
Join Horn USA and contribute to delivering unparalleled support that exceeds expectations!
Overall Responsibility:
· Service customers by keying purchase orders and communicating information to customers via phone or fax.
Key Areas of Responsibility:
· Enter customer Purchase Orders into SAP operating system for Domestic and International customers
· Confirm correct information within POs
· Contact customer via phone or email on any order issues
· Answer overflow incoming calls, and direct calls to other internal personnel if necessary
· Scan documents into SAP
· Shred sensitive documents
· Other duties as assigned
Qualifications:
· 1-2 years Customer Service experience
· Proficiency in data entry – accuracy and speed a must
· General computer knowledge
· Excellent verbal and written communication skills
· Professional phone skills
· Detail-oriented
· Ability to multi-task
· Well-organized
· Must be a team player
· Knowledge of small-package freight terms
· High School diploma required
· Manufacturing experience a plus
· Previous SAP experience a plus
Physical Requirements:
· Job duties are performed in climate-controlled office environment
· Ability to sit for extended periods
· Some standing and walking required
· Very light lifting – reams of paper, boxes of envelopes
...ability to work in a team environment. ~ Excellent communication and organizational skills. ~ Extensive landscape maintenance field experience is a huge plus. ~ A degree in landscape horticulture, landscape architecture, or a related field is a huge plus....
...Engineer) Location: Downtown San Diego, CA 92101 We are seeking skilled and motivated Mechanical professionals across multiple experience levels to join our team in the building industry. This opportunity is open to candidates ranging from entry-level drafters to...
...seafood is seeking a high energy/customer service oriented individual to add to our Jacksonville team. As a Route Manager/Delivery Driver, you will meet face to face with the... ...hr with paid vacation time available. ~ Grocery savings (All of our employees get savings...
Position Summary: The Personal Assistant to the Chief Executive Officer provides various personal and professional duties. Essential Function and Responsibilities: Prepares and organizes meetings, parties, and other social events with Events department Assists...
...rail operations, coordinating daily schedules, communicating with drivers and rail partners, and ensuring smooth, on-time movement of freight. What youll do: Schedule and dispatch drivers for pickups and deliveries Coordinate shipments moving by rail and...