Job Description

Event Coordinator – West Newton Cinema

About Us:

The West Newton Cinema, a historic theater built in 1937, is a beloved community fixture showcasing new releases, classic films, and hosting a wide array of private events, including birthday parties and private rentals. As we continue to grow, we are looking for a personable, organized, and detail-oriented individual to join our team as an Event Coordinator.

Position Overview:

The Event Coordinator will oversee all private rental bookings and ensure a seamless, positive experience for our clients from initial inquiry to post-event follow-up. This is an hourly hybrid position, allowing the flexibility to manage correspondence and administrative duties remotely, while requiring in-person attendance only for scheduled events at the theater.

Key Responsibilities:

Booking Management:

· Handle incoming private rental requests via phone, email, or online.

· Gather relevant details from potential clients and determine event suitability.

· Coordinate with cinema staff to secure available dates and finalize bookings.

Customer Liaison:

· Serve as the primary point of contact for rental clients.

· Follow up with clients the week of their event to confirm final details.

· Be on-site on the day of the event to welcome the rental party, ensure their needs are met, and help them settle in.

Post-Event Follow-Up:

· Reach out to clients after their event to thank them and collect feedback.

Administrative Duties:

· Maintain an organized system to track multiple bookings and inquiries simultaneously.

· Utilize Microsoft Office tools, including Excel and Word, to manage schedules and client information.

Qualifications:

· Strong organizational skills with attention to detail and the ability to manage multiple priorities.

· Proficiency in Microsoft Office, particularly Excel and Word.

· Exceptional verbal and written communication skills.

· A friendly, warm, and polished demeanor when interacting with clients, both in person and over the phone.

· A professional approach to problem-solving and handling any challenges that may arise before, during, or after an event.

· Ability to work evenings and weekends as required for scheduled events.

What We’re Looking For:

The ideal candidate is someone who thrives in a customer-facing role and understands the importance of creating memorable experiences for our rental clients. They are reliable, personable, and adaptable, with a knack for staying calm under pressure and ensuring clients feel valued every step of the way.

Position Details:

This is a Part-Time hourly hybrid role (15-25 hours/week).

· All correspondence, scheduling, and administrative tasks can be managed from home.

· In-person attendance is only required on the day of events.

· Evening and weekend availability is necessary for scheduled events.

To Apply:

Please submit your resume and a brief cover letter outlining your qualifications and interest in the role.

Join our team and help preserve the magic of our historic cinema while creating exceptional experiences for private events and special occasions!

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