Job Description

Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright . These values guide everything we do, and we achieve them thanks to the diverse and collaborative efforts of our team. We are dedicated to creating a supportive environment where every team member can thrive. This includes fostering learning, professional growth, and valuing each team member’s input, all within a culture that promotes work-life balance and a strong sense of belonging.

Due to growth, we are currently seeking to add a Jr. Project Manager to our exceptional team. You will work closely with our Project Manager and Project Coordinator to ensure that our projects are being executed successfully. Being detail-oriented, extremely organized and able to juggle multiple priorities in a fast-paced environment are key skills for this position. We are looking to hire someone into this position with the intention of growing them into a full Project Manager role.

Responsibilities

• Responsible for scheduling, management, and completion of projects within adherence of standard processes
• Assist Project Coordinator in identifying the proper resources to utilize for each project
• Coordinate directly with clients for site visits, project timelines, and cutover events
• Complete weekly project quality control process for assigned projects
• Ensure successful completion of projects by measure of On-Time and On-Budget
• Assist with maintaining overall project calendar, and managing project pipeline
• Work with project team resources to adjust timelines
• Work with project team resources to ensure timely creation of change orders as needed
• Oversee client facing communication and management of expectations on all project components
• Take on and resolve escalation from project coordinator/s
• Work with Project Manager to update processes to meet evolving needs and collaboration with other internal departments
• Ensure documentation and templates are updated
• Identify and advocate for solutions to close gaps and strengthen process
• Other duties as assigned

Requirements

• Associate’s degree or equivalent in a related field, or 3+ years of relevant experience and/or training, or an equivalent combination of education and experience.
• Prior experience in coordinating or managing projects is required, ideally within the technology field.
• Proven experience with logistics, scheduling, or dispatching is essential.
• PMP or Project+ certification is a plus.
• Strong organizational skills with the ability to multitask effectively in a dynamic environment.
• Ability to prioritize multiple requests and manage time efficiently in a fast-paced setting.
• Demonstrated ability to follow through on projects and tasks to completion.
• Self-motivated with the ability to work both independently and as part of a team, with minimal supervision.
• Strong oral and written communication skills.
• Proficiency in typing and data entry.
• Solid customer service abilities, including telephone, email, and computer/CRM skills; proficiency with business collaboration tools like the MS Office Suite.
• Enthusiastic, dedicated, and passionate about helping others and providing excellent customer service.
• Must be able to pass a background check.
• A current, valid U.S. driver’s license is required.

Benefits

Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!

Our Commitment to Inclusion:

Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives.

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.

If you’re excited about contributing your expertise to a fast-growing company that values innovation and teamwork, we’d love to hear from you!

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