Duties
An Office Service Porter is responsible for the daily maintenance and upkeep of the conference rooms, food overing pantry, office supplies, and general office upkeep. This role is committed to maintaining a pristine environment which will contribute significantly to providing a positive experience for our employees and clients. We are looking for a high energy, experienced individual who excels in high volume, fast paced corporate hospitality setting with a high-end clientele.
Office Hospitality
Provide a memorable hospitality experience for all clients and employees they come in contact with.
Takes full ownership of ensuring office supply areas and food and beverage pantries are fully stocked, cleaned throughout the day.
Supports Reception with daily office, meeting and event operations.
Anticipate employee needs and preferences, proactively helping and providing personalized recommendations to enhance their stay.
Handle employee inquiries, complaints, and special requests promptly and professionally, resolving issues to the guest's satisfaction and following up as needed.
Brew coffee and ensure pantry is maintained throughout the day (dishes, surface, etc.)
Potential light equipment or IT support.
Provide set up support for meetings and events taking place onsite.
Uphold the highest standards of cleanliness and appearance for the entire facility, including all common areas.
Conduct meticulous inspections to identify maintenance needs and promptly address any deficiencies (office machines, printers, pantry equipment etc.)
Collaborate with relevant departments to execute facility improvement projects and maintain a pristine environment for customers.
Oversee the inventory of cleaning supplies, F&B items in pantry, equipment maintenance and troubleshooting, and other necessary materials to maintain operational efficiency.
Exercise prudent inventory control, making timely replenishment orders while adhering to the designated budgetary guidelines.
Managing an email inbox for requests potentially supporting multiple departments
Coordinating with facilities, engineering, & building management to ensure office is fully functional
Comfortable being mobile and moving around the space to ensure clients are taken care of
Track daily activities and run end of day reports
Assist in any other reasonable requests for assistance
Expectations:
Able to lift up to 50 lbs
2 years prior Hospitality or similar experience required
2 years' experience in a corporate setting
Strong written and verbal communication skills
High Energy, White Glove Hospitality Mindset & Demeanor, fast learner
Ability to multi-task and meet deadlines.
Great time management skills
Able to maintain uniform and grooming standards appropriate to a corporate setting
Team player who can keep a positive attitude and motivate peers
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