Job Description

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.

ROLE PURPOSE/POSITION SUMMARY

Provides direction to the Production department’s operations in areas of safety, quality, performance, service and leadership. Responsible for customer relationships by providing superior customer service through: planning, cost, efficiency, loss controls and quality assurance.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES

• Provide leadership and direction to the production team in areas such as safety, quality, productivity, planning, cost, efficiency, GMPs and customer service
• Manage the production scheduling process to meet the customer’s expectations, by optimizing the use of plant to drive operations
• Manage product run requirements to assure compliance to customer specifications while optimizing the plant resources
• Manage labor utilization to assure meeting or exceeding task expectations
• Manage product schedule timelines to assure meeting customer demand and scheduling resources to the daily priorities
• Report on production yield, material usage, and material loss data
• Create a positive working environment for all employees, which support continuous improvement, reinforce company philosophy and policies and treat every individual equally with respect
• Communicate company philosophy and policies to hourly and management personnel
• Create a positive working environment for all associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect
• Develop the production team through effective use of Key Performance Indicators, training and production management tools
• Monitor plant performance and develop/implement action plans to understand and address areas of concern
• Maintain continuous communication with all departments to assure production priorities and shortfalls are addressed in a timely manner, to not impact customer service
• This position has responsibility for Food Safety and Quality within their influence. The associate in this job has the responsibility to report, in a timely manner, Food Safety and Quality problems to personnel with authority to initiate action on those problems
• As a member of the management team, to recognize the SQF Practitioner as having the appropriate responsibility and authority to do his job
• Ensure that all department members are informed of their responsibility to report food safety problems to personnel with authority to initiate action
• Ensure that job descriptions for those responsible for food safety are documented and include provision to cover for the absence of key personnel

QUALIFICATIONS/CAPABILITY PROFILE

Minimum Education

• High School diploma required
• Bachelor’s degree desired

Minimum Experience

• 5+ years’ experience in Operations/Production Management
• Food manufacturing experience strongly preferred
• Experience with customer interaction
• Experience leading and developing both salaried and hourly employees

Minimum Knowledge/ Skills/ Abilities

• Strong oral/written communication and people skills
• Strong leadership skills and delegation management
• Strong analytical and problem-solving skills
• Operating knowledge of manufacturing equipment and systems
• Metric Management
• LEAN/Six Sigma experience a plus

Apply today and join our rapidly growing team!

- Inc. 5000 #124 fastest growing company in the Midwest. (2025)

- Inc. 5000 #10 fastest growing company in the Midwest. (2022)

- Inc. 5000 #165 fastest growing company in the Midwest. (2021)

- Inc. 5000 #1,085 fastest growing company in the USA. (2023)

- Inc. 5000 #622 fastest growing company in the USA. (2022)

- Inc. 5000 #479 fastest growing company in the USA. (2021)

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