Job Description

Job Summary:

The Receptionist / Administrative Assistant will manage daily front office operations, handle client communications, and assist with general administrative tasks for our growing CPA firm. The ideal candidate is highly organized, detail-oriented, and possesses excellent interpersonal skills to create a welcoming and professional environment.

Key Responsibilities:

• Greet and welcome clients, vendors, and visitors in a professional and friendly manner.
• Answer and direct phone calls, taking messages and forwarding inquiries to the appropriate team members.
• Manage appointment scheduling, client check-ins/outs.
• Handle incoming and outgoing mail (including pickup and drop off of mail daily); Courier deliveries
• Maintain a clean and organized reception area, ensuring a professional appearance.

Qualifications:

• Education: High school diploma or equivalent required
• Experience: Prior experience in receptionist, front desk, or administrative position required
• Skills: Excellent communication, customer service, and organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
• Ability to multitask, prioritize tasks efficiently, and work independently in a fast-paced environment
• Professional appearance and demeanor.
• Experience in an accounting or professional services environment is a plus.

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