Job Description

Job Title: HR Compliance Project Manager

Location: on-site in Redmond, WA

Contract Type: 6-month contract

Start Date: Immediate

Compensation: $40-$45 hourly

Position not open for C2C or any third-party arrangements.

External Staffing Operation and Compliance Operational Support

• HR Web Content Management:
• Review and update external staff-related content on HR Web to reflect on the latest policies and regional labor laws.
• Coordinate with the External Staff Policy Team to validate updates and ensure alignment with compliance standards.
• Maintain version control and documentation of all changes for audit readiness.
• Policy Verification:
• Submit updated content drafts to AskHR and track updates.
• Ensure all updates are reflected in the External Staff Virtual Assistant (AskHR) and linked resources.

2. Bulletin Management

• Content Collection & Editing:
• Gather updates from compliance, procurement, and regional sponsor teams.
• Draft and edit bi-monthly bulletins for sponsors and extended partners, incorporating updates.
• Publishing & Distribution:
• Coordinate with the External Staff Policy Team to finalize and distribute bulletins.
• Archive bulletins and maintain a communication log for reference and compliance.

3. Meeting & Compliance Support

• Meeting Coordination:
• Support recurring meetings with the External Staff Compliance and Policy teams.
• Track action items and follow-up with third-party suppliers (e.g., Grant THORNTON) on compliance updates and deliverables.

4. Sponsor Training & Communication

• Sponsor Comms & Training:
• Support the rollout of sponsor training materials and updates.
• Respond to WWL and GLD sponsor queries and route unresolved issues to the appropriate support channels.
• Compliance Monitoring:
• Track sponsor engagement and training completion.
• Monitor compliance dashboards and flag non-compliant OIDs for follow-up.

5. AI Agent Enablement & Knowledge Management

• Query Setup & Maintenance:
• Design and maintain structured queries to support AI Agent readiness for external staff operations.
• Ensure queries are aligned with key policy areas and updated as new guidance is released.
• Knowledge Pool Development:
• Curate a centralized knowledge base of FAQs, policy references, and operational workflows to support the external staff operations team.
• Collaborate with HR Tech and operations teams to integrate this knowledge into AI tools and dashboards.

6. Other tasks/projects:

• Validate special exceptions
• Assist with annual policy review (check all links, grammar, formatting, etc.)
• Help analyze trends and understand volumes of inquiries (excluding exceptions) on a quarterly basis
• Assist with updates to the HR Bot content and documentation

Benefits

At Biblioso, we are committed to the well-being of our employees and offer a competitive benefits package to support their needs, including:

• 401(k) retirement plan
• Disability coverage
• Employee Assistance Program (EAP)
• Life insurance
• Health insurance
• Paid sick time

We believe that investing in our team's well-being is essential for the success of our company.

Team Environment

In this role, the nature of the work is dynamic and requires a collaborative attitude. While you have specific duties, it's important to understand that the entire team is responsible for the final delivery, and this may occasionally involve taking on additional tasks outside your primary responsibilities. The ability to adapt and contribute wherever needed is key to succeeding in this environment.

Contact

Abier Nupen | abier@biblioso.com

This role is not open for C2C or any third-party arrangements.

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