Job Description

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Purpose of Position:

This class of positions encompasses professional, supervisory or administrative work of varying degrees of difficulty and responsibility in the operation of a social work department providing psychosocial and other social work services to different types of patients across various settings. Ensures patient-centered quality care and services in support of better outcomes and improved patient experience, in accordance with all applicable local, state, and federal rules and regulations, and social work standards of care.

Assignment Level IV:

Under direction, with wide latitude for independent judgment and decision making, in addition to performing and supervising the duties of the lower Assignment Levels, performs the following typical tasks:

Examples of Typical Tasks:

1. Provides clinical supervision, assigns work to and provides professional expertise and supervision to a number of social work units on complex cases. Establishes supervisory controls and ensures the work performed meets the agency’s standards and time frames.

2. Coordinates the work of staff with that of other government and non-governmental agencies providing information and direction, facilitating effective working relationships and promoting cooperation to enhance the achievement of mutual work objectives and the patient experience.

3. Plans, develops, implements and coordinates programs and activities to attain stated objectives and to meet identified needs.

4. Provides consultation and technical assistance to subordinate staff and others by researching and analyzing information and recommending corrective actions to be taken.

5. Assesses staff training needs, develops and revises lesson plans to meet training requirements and conducts training sessions, workshops or conferences, as needed.

6. Interprets and communicates procedures, regulations and program directives.

7. Responds to mail, telephone, and in person inquiries; obtains needed information to assist patients, agencies, courts and others; attends interdisciplinary meetings and conferences as needed.

8. May participate in drafting policy and procedural manuals, memos or other instructional guides for Central Office approval.

Minimum Qualifications

1. Valid license as an LCSW issued by the NYSED and one (1) year of supervisory experience utilizing casework, group work and/or community organization methodologies.

Department Preferences

• Psychiatric assessment
• Crisis Intervention techniques
• Substance use disorders
• Clinical and administrative supervision
• Strong clinical and communication skills, and ability to work in a fast-paced environment requires as well as effective time management skills.
• English proficient a must; ability to communicate in Spanish preferred.
• Personal experience with serious mental health challenge yourself preferred or experienced by a family member preferred.
• Field based experience outside a traditional clinical/hospital setting preferred

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