Customer Success Specialist Job at Encore Insurance, Houston, TX

dGVPMXZjVmxza3BVMTNyeGd6T2dEZVR2NkE9PQ==
  • Encore Insurance
  • Houston, TX

Job Description

Company Description

Encore Insurance is an employee benefits brokerage firm focused on partnering with organizations of all sizes to tailor benefit programs and provide HR technology solutions. The company prioritizes innovation and technology to stay ahead of benefit trends and offer competitive packages to clients' employees.

Role Description

This is a full-time hybrid role for a Customer Success Specialist at Encore Insurance located in Houston, TX, with the opportunity for some remote work. The role involves day-to-day tasks such as ensuring customer satisfaction, providing analytical support, offering customer support, maintaining effective communication with clients, and delivering exceptional customer service.

Qualifications
  • Customer Satisfaction and Customer Support skills
  • Analytical Skills
  • Strong Communication skills
  • Experience in Customer Service
  • Excellent problem-solving abilities
  • Ability to work effectively in a hybrid environment
  • Experience with HR technology solutions is a plus
  • Bachelor's degree in Business Administration or related field

Job Tags

Full time, Remote job,

Similar Jobs

DHL Global Forwarding

Customs Brokerage Specialist Job at DHL Global Forwarding

 ...valuation, and duty/tax determination. Liaise with customs brokers, freight forwarders, and other relevant parties to facilitate timely and...  ...with customs laws, regulations, and procedures by staying up-to-date with changes in customs requirements and implementing necessary... 

Launch REI

Video Podcast Editor Job at Launch REI

 ...Spotify video, and audio platforms. This role would be remote, part time. What youll own Editing full-length video podcast episodes...  ...in overall production quality over time A smooth, low-friction post-production workflow Who were looking for Experience... 

South Bay Construction

Front Desk Coordinator Job at South Bay Construction

 ...up food/drinks Office decoration for events or holidays Assist with misc. tasks from office management Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: ~401(k)~401(k) matching ~ Dental insurance ~ Flexible spending account... 

RPC Company

Outside Sales Representative Job at RPC Company

 ...managers to create equipment/material lists, estimate labor hours, determine job requirements (drug testing, orientations), and calculate freight. Prepare formal quotes for customer submission. Evaluate each bid for upsell opportunities across access product portfolio (... 

Princess Cruises

Security Officer Job at Princess Cruises

 ...of rank or role, we are all one Princess team. Princess Cruises is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.