Customer Success Specialist Job at Encore Insurance, Houston, TX

dGVPMXZjVmxza3BVMTNyeGd6T2dEZVR2NkE9PQ==
  • Encore Insurance
  • Houston, TX

Job Description

Company Description

Encore Insurance is an employee benefits brokerage firm focused on partnering with organizations of all sizes to tailor benefit programs and provide HR technology solutions. The company prioritizes innovation and technology to stay ahead of benefit trends and offer competitive packages to clients' employees.

Role Description

This is a full-time hybrid role for a Customer Success Specialist at Encore Insurance located in Houston, TX, with the opportunity for some remote work. The role involves day-to-day tasks such as ensuring customer satisfaction, providing analytical support, offering customer support, maintaining effective communication with clients, and delivering exceptional customer service.

Qualifications
  • Customer Satisfaction and Customer Support skills
  • Analytical Skills
  • Strong Communication skills
  • Experience in Customer Service
  • Excellent problem-solving abilities
  • Ability to work effectively in a hybrid environment
  • Experience with HR technology solutions is a plus
  • Bachelor's degree in Business Administration or related field

Job Tags

Full time, Remote job,

Similar Jobs

Staples

Senior Software Engineer III, React Native-Framingham, MA (Hybrid) Job at Staples

 ...We are seeking a Senior React Native Developer (or Lead) to drive the technical vision and delivery of our mobile applications. In this role, you will architect scalable solutions, mentor junior developers, and ensure best practices in mobile engineering. Youll partner... 

Southland Industries

Warehouse Helper - Forklift Driver - Outdoor Material Handler Job at Southland Industries

 ...are handled safely and placed in the designated areas.+ Uses a forklift, hand truck and carts to move materials.+ Stages outgoing...  ...receipt of delivered items.**Qualifications**+ 4-6+ years of experience with all of the essential functions listed above.+ Ability to... 

Commodity Fragrances

Head of Digital Marketing Job at Commodity Fragrances

 ...thinking, entrepreneurial spirit, process creation, and time management with ample space for learning, growtsh, and championing...  ...communication. About the Role Were looking for a Head of Digital Marketing who can bridge the worlds of brand and performance, a... 

Luna Data Solutions, Inc.

Sr Cisco Network Engineer Job at Luna Data Solutions, Inc.

 ...: CCNA, Cisco and Meraki Preferred: CCNP, previous Military experience *** Candidates must be able to pass an extensive fingerprinting background check *** This is contract opportunity based in Austin TX and no sponsorship can be provided. Luna Data Solutions... 

P Johnson

New York Client Experience Co-Ordinator Job at P Johnson

Client Experience Co-Ordinator Purpose of the role This role is central to delivering a seamless and welcoming client experience at P Johnson NYC. Youll be the first point of contact for enquiries, manage the showroom phone, and ensure clear, timely communication...