Customer Success Specialist Job at Encore Insurance, Houston, TX

dGVPMXZjVmxza3BVMTNyeGd6T2dEZVR2NkE9PQ==
  • Encore Insurance
  • Houston, TX

Job Description

Company Description

Encore Insurance is an employee benefits brokerage firm focused on partnering with organizations of all sizes to tailor benefit programs and provide HR technology solutions. The company prioritizes innovation and technology to stay ahead of benefit trends and offer competitive packages to clients' employees.

Role Description

This is a full-time hybrid role for a Customer Success Specialist at Encore Insurance located in Houston, TX, with the opportunity for some remote work. The role involves day-to-day tasks such as ensuring customer satisfaction, providing analytical support, offering customer support, maintaining effective communication with clients, and delivering exceptional customer service.

Qualifications
  • Customer Satisfaction and Customer Support skills
  • Analytical Skills
  • Strong Communication skills
  • Experience in Customer Service
  • Excellent problem-solving abilities
  • Ability to work effectively in a hybrid environment
  • Experience with HR technology solutions is a plus
  • Bachelor's degree in Business Administration or related field

Job Tags

Full time, Remote job,

Similar Jobs

NX Direct

Junior Account Manager Job at NX Direct

 ...solid business relationships on behalf of some of the most well-respected brands in technology throughout the world. They link a customer's needs with the solutions and products available to them, providing a consultative sales approach that focuses on value and problem... 

Grace Federal Solutions LLC

Van Services Driver Job at Grace Federal Solutions LLC

 ...Van Services Driver Evening Shifts Location: North Carolina Employer: Grace Federal Solutions Type: Full-Time | Schedule: Evening shifts with flexibility for weekends and holidays At Grace Federal Solutions , our people are our greatest success. Rooted... 

FORTIS Resource Partners

Human Resources Admin Job at FORTIS Resource Partners

 ...Our client is seeking a dynamic Human Resources Admin for a 3-month contract, part-time, 8-16 hours per week, at their Santa Fe Springs location. The working environment is fast-paced, high-volume, and dynamic. Position Responsibilities may include, but are not limited... 

Insight Global

Dispatcher Job at Insight Global

 ...Job Title: Dispatch Agent Location: Cincinnati, OH 45202 Duration: 12-month recurring contract Pay: $20-$22/hr (more for right candidate) Schedule: Onsite M-F 8-5 Required Skills & Experience: 3+ years of level 2 or 3 Help Desk experience Triaging... 

Guthrie

Clinical Assistant- Bariatric Medicine-Full Time Job at Guthrie

 ...required to do phlebotomy. - May perform high level disinfection, based on departmental equipment Other Duties: - Answers telephones and schedules patient appointments. - Takes messages of a medical nature (requests for prescription refills, test results, etc)...