Customer Success Specialist Job at Encore Insurance, Houston, TX

dGVPMXZjVmxza3BVMTNyeGd6T2dEZVR2NkE9PQ==
  • Encore Insurance
  • Houston, TX

Job Description

Company Description

Encore Insurance is an employee benefits brokerage firm focused on partnering with organizations of all sizes to tailor benefit programs and provide HR technology solutions. The company prioritizes innovation and technology to stay ahead of benefit trends and offer competitive packages to clients' employees.

Role Description

This is a full-time hybrid role for a Customer Success Specialist at Encore Insurance located in Houston, TX, with the opportunity for some remote work. The role involves day-to-day tasks such as ensuring customer satisfaction, providing analytical support, offering customer support, maintaining effective communication with clients, and delivering exceptional customer service.

Qualifications
  • Customer Satisfaction and Customer Support skills
  • Analytical Skills
  • Strong Communication skills
  • Experience in Customer Service
  • Excellent problem-solving abilities
  • Ability to work effectively in a hybrid environment
  • Experience with HR technology solutions is a plus
  • Bachelor's degree in Business Administration or related field

Job Tags

Full time, Remote job,

Similar Jobs

Fresh Baguette

Retail Baker Job at Fresh Baguette

Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant itemsinspired by bakeries...

Swoon

Customer Service Representative Job at Swoon

 ...Representative . This is a night-shift, on-site contract opportunity with full paid training provided. No technical background is required customer service or call center experience is all you need. Schedule Night Shift: 7:00 PM 7:00 AM Rotating... 

Genuine Search Group

Business Development Specialist Job at Genuine Search Group

 ...potential clients within target markets Track all outreach and pipeline activity in CRM tools Requirements: ~0-3 years of experience in lead generation, cold calling, or sales development ~ Recent college graduate or early career professional ready to take the... 

Unigen Corporation

Vice President of Global Supply Chain & Logistics Job at Unigen Corporation

 ...Job Title: Vice President of Global Supply Chain & Logistics Location: Newark, CA Department: Procurement Reports to: Vice President...  ...business. This includes procurement, logistics, inventory management, demand planning, supplier relations, and cost management... 

CheckRx

Public Relations Intern Job at CheckRx

 ...powered platform helping Medicare agents streamline enrollment, compliance, and client support. Were looking for a Public Relations Intern to join our core team for the summer of 2026. Youll work side-by-side with our founders to craft the CheckRx narrative. Your...