Field Services Engineer Job at Mastech Digital, Woburn, MA

dE9LMnY4OWhzVWRjMW5IeWd6U29DZTdyNlE9PQ==
  • Mastech Digital
  • Woburn, MA

Job Description

Position: Field Service Engineer – Thermal Cooling Systems

Our client is hiring a Field Service Engineer to support, troubleshoot, and repair thermal cooling systems across customer sites. This role involves hands-on technical work, remote support, and customer interaction.

Key Responsibilities:

  • Diagnose and resolve issues on-site and via phone
  • Coordinate equipment returns and handle RMA processes
  • Maintain service records in the database
  • Offer after-hours phone support on rotation
  • Provide feedback to internal design and quality teams
  • Keep technical documentation updated

Requirements:

  • HVAC/R or Electronics certification; EPA Universal Certification required
  • 5+ years in field service; 3+ years of customer-facing/project work
  • Experience with CDUs and liquid cooling systems
  • Strong skills in mechanical and electrical troubleshooting
  • Familiarity with PLC systems and communication protocols (RS485, Ethernet, etc.)
  • Ability to travel regionally and occasionally across North America

Preferred:

  • Bachelor’s degree in Engineering or related field

Job Tags

Remote work,

Similar Jobs

Ultimate Staffing

Graphic Designer Job at Ultimate Staffing

 ...We're looking for a talented and imaginative Graphic Designer to bring visual concepts to life across digital and print platforms for an established organization in the greater Pasadena, CA area on a temp to hire basis. Pay ranges from $23-26/hr. Responsibilities:... 

Cartus

Freelance ESL Teacher in Corinth, Mississippi, USA Job at Cartus

 ...to meet learner's needs Skilled in sourcing and utilizing authentic materials If you are passionate about language teaching and want to help international assignees and their families succeed, please send us your resume. We look forward to hearing from you!... 

YMCA of the Pines

Executive Director, Gloucester County YMCA Job at YMCA of the Pines

 ...Officer, responsibilities include providing overall leadership to membership, programs, and service delivery for the Gloucester County YMCA; staff hiring, training, and development; budget development; leadership over annual fundraising efforts; recruitment of a new Board... 

Verano

Pharmacist Job at Verano

 ...as assigned Minimum Qualifications ~ Bachelors degree in Pharmacy or PharmD. (Licensed without restrictions)~2 -5 years experience...  ...Retail experience mandatory (Experience at a Walgreens, CVS, etc. is a plus) Satisfactory completion of anyState required... 

NBG Sport Clips

Superstar Manager Wanted - Join the Sport Clips Dream Team! Job at NBG Sport Clips

 ...Superstar Manager Wanted - Join the Sport Clips Dream Team! Location: Baxter, MN Full-time About Us: At Sport Clips, we're not just about haircuts; we're all about the ultimate grooming experience for guys. With over 1,800 locations across North America, we...